Stayed here twice within a week, one night each time. The second visit was definitely better than the first, primarily because I arrived in daylight instead of pitch dark. This gave me time to play with the lights and finish figuring out their unusual system. Overall, the hotel has a lot going for it, however, I ended up feeling like I was in a very congenial third world hotel aspiring to greatness.
It seemed that "luck of the draw" dictates a room's condition. For both stays, I had a single room with one queen bed (with just enough space around it to get in and out), a microwave and a refrigerator.
If lucky, everything works and the room is a very decent value for the dollar. If not so lucky, you end up like I did: first visit, I had stained (but clean) sheets, serious trouble with the lights and a decent continental breakfast. Second visit: I had a nice view of the pond/fountain; better luck with the lights (although still problematic), a terrible shower (just a dribble that did not change in spite of efforts to adjust it), and excellent shuttle service from/to the airport. Happily, although I left too early for breakfast, there was coffee ready at 5:30 a.m., so I had a cup while waiting for the shuttle. Great!
As noted by several other reviews, the room was clean and decent and a good deal for the money (including the extra $2.50 "fee"). The staff was responsive to questions and concerns, willing to "fix" whatever you bought to their attention, and just plain nice. If you only stay one night, and don't have the chance or time to get things "fixed" ... you may well have a less than satisfactory experience. But, overall, I would recommend this as a decent place to stay.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, Travelocity, Hotwire, TripOnline SA, Orbitz, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Jacksonville Plaza Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jacksonville Plaza Hotel And Suites
- Jacksonville Plaza Hotel Jacksonville