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“A One Night Nightmare”

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Hometown Inn & Suites
Ranked #125 of 133 Hotels in Jacksonville
Jacksonville, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A One Night Nightmare”
Reviewed August 26, 2011

We stayed for one night due to the air being out in our house. The room was clostrophobic small. There was black hair in the sink that matched the black pair of socks left under the desk. The glass on the picture frame was nasty. The sheets on the bed looked worn thin. Wouldn't recommend for even a night. The carpet through out the hotel smells and is worn too.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Suzieq_32256
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Douglasville, Georgia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 8, 2011

This hotel has great access to Butler Blvd. and I-95. The room was small (as expected from Microtel), but very clean. Continental breakfast selection was adequate. Great place for a quick stopover for travelers.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank georgiagranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Florida
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 24, 2011

I will start by saying we have stayed in 2 Microtel hotels, Anderson, SC and Brooksville, FL and both are CLEAN! Lovely and very comfortable beds with wonderful bedding. We went to Jacksonville for my son's bday and we took his friend along too (going to Dave & Busters). Unfortunately we checked into the Microtel at 11pm and expecting to enter a lovely room, encountered the complete opposite! FILTH! Stained carpets, graffiti on wall paper, smear marks of who knows what on the wallpaper, black mold in the bathroom and old nasty comforters on beds Fred Flintstone would enjoy with pillows about 2" thick. I slept (about 3 hours total) fully clothed with the comforters on the floor. Disgusting! I'm mad at myself for two reasons, #1) for not walking back out and demanding a refund and finding another hotel, even if it was 11pm, and #2) for not checking Tripadvisor.com prior to going (which I always do, but let my prior experiences out way my common sense, that won't happen again!).

  • Stayed March 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank HavinFun08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lantana
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 17, 2011

Filthy carpets, long black hairs on blanket, stains on sheets, long black hairs on bathroom floor, stains in shower. Terrible! Would have not stayed after seeing the room if it were not so late and was only for one night. Will never stay here nor in any Microtel again. I suppose we really do "get what we pay for".

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lilmislkn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 3, 2011

Checked in for a 2 night stay and checked out within 15 minutes. I had a feeling this hotel had housekeeping issues when I drove up and the trash can outside was overflowing and the hall way carpets were filthy. The first room I was given had hair all over the bath room floor and pubic hair in the bed sheets. Asked the front desk for a room that was actually clean, and was shown 2 other rooms. Both were dirty, one had bugs on the bed sheets and the other had crumbs in the bed. The only good thing about this hotel is that I was actually given a full refund.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ms_C1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Coral
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 9, 2010

We stayed here for three days, and it was horrible. The comforter had "body hairs", and the front desk clerk said, "They're all kind of nasty" when we asked for a new comforter and new sheets.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flagler Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2010

The manager Mike charged me for 2 rooms even though I had canceled them and his employee told me that that it is no problem. Shady characters, do not give this guy your credit card!!!!

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Businessguyjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hometown Inn & Suites

Property: Hometown Inn & Suites
Address: 4940 Mustang Rd, Jacksonville, FL 32216-6028
Location: United States > Florida > Jacksonville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #125 of 133 Hotels in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hometown Inn & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Microtel Inn & Suites Jacksonville (Butler Blvd/Southpoint) Hotel Jacksonville
Microtel Inn And Suites Jacksonville (Butler Blvd/Southpoint)
Jacksonville Microtel
Microtel Jacksonville

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