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“Oh dear” 1 of 5 stars
Review of Cleary-Dickert House

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Cleary-Dickert House
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Ranked #4 of 8 Jacksonville B&B and Inns
Charleston, South Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Oh dear”
1 of 5 stars Reviewed October 31, 2011

Owner was not happy that we arrived after 6p.m. We felt more like an inconvenience than welcome guests. Room was OK but it felt more like staying in someone's hastily cleared guest room than in accommodation specifically designed for paying guests. Very traditional decor, not unpleasant but cluttered with furniture, ornaments, etc. Breakfast ham had been pre-cooked, frozen and reheated. It tasted ok but there was no particular skill shown or effort taken in what was offered (juice, ham, eggs, coffee, fruit). This is the owner's home first and a business second. The food, service and decor reflect that, unfortunately the rates do not.

  • Stayed February 2011, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
5 Thank Reviewer0765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

Traveler rating
    1
    1
    0
    1
    2
See reviews for
1
Couples
0
1
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
jacksonville
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 31, 2007

My husband and I were thrilled when we contacted the owner of The Dickert House and she agreed to host our Family BBQ and Wedding (she is a notary and also married us). We met several times and she was so encouraging and personable.
The first problem was that the Honeymoon Suite bathroom had not been cleaned! Also, the previous guest, who stays for long periods, left his shoes and clothes out. I know he was going to stay again after we left, but it didn't feel like OUR room.
When the time came for our BBQ, we were suddenly told the week before that there was an additional $500 for the rental of the space (even though my family had booked every single room for two nights and we paid $800 for the food, not including alcohol). Then when the party got underway, there were no cups and no lemonade and tea, as had been arranged. I had to send a guest for cups 45 minutes into the party, very disappointing. The next day the owner asked me to tip the man who served the party, saying she didn't pay him anything additional for cleaning up. Isn't that what the rental fee covers?
Next, the first morning only stale rolls from Panera were out, with coffee. No water, juice or fruit.
I confronted the owner and asked if we could have a hot breakfast the next morning and she said, "We didn't agree to that." It is a BED AND BREAKFAST. We weren't asking for anthing additional, I assumed that our nightly fee covered breakfast.
Overall we felt unwelcome and she rushed us out at 10 am the morning after our wedding. We had paid a total of 1300$ for the BBQ, $500 for the rental of the space for the ceremony, and booked every room for two nights. We felt like she was so friendly and then once she was paid she had checked out.

  • Liked — beautiful gardens
  • Disliked — the owner's handling of our wedding and unwelcome attitude
  • Stayed March 2007, traveled with family
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
7 Thank decembertraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cleary-Dickert House

Property: Cleary-Dickert House
Address: 1804 Copeland Street, Jacksonville, FL 32204
Location: United States > Florida > Jacksonville
Hotel Style:
Ranked #4 of 8 B&Bs / Inns in Jacksonville
Number of rooms: 3

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