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Four Points by Sheraton Jacksonville Baymeadows
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Reviews (371)
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All reviewssam patelfront deskbaymeadows roadwaffle housedunkin donutsrooms are cleanbusiness tripguest roomswould stay here againthe room was nicestaying at this hotelking bedparking lotup to datebusiness centereasy accessvery nice hotel
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257 - 262 of 371 reviews
Reviewed May 25, 2013

My husband and I stayed at this hotel the last couple of nights. He requested a quiet room so they gave us a corner room (king bed) on the 4th floor. The room was very clean and spacious. The bathroom has a shower not a tub. The pillows are horrible...fluffy but once you put your head down, it feels like you're not even using a pillow. We requested firmer pillows, but these weren't that great either. The bed is very comfortable. The TV wall unit had a desk that could be extended with a nice chair. The room also had light blocking window shades. If you stay for more than one night, the hotel gives you the option to deny room service each night in exchange for a $5 voucher/night that can be used for breakfast or anything else at that hotel. We used it on breakfast. The buffet is $8/person. There are other items on the breakfast menu. I don't think anything is more than $8. The breakfast was pretty good. You can get eggs cooked the way you like them. There's also a waffle maker, cereal, oatmeal, biscuits, bacon, sausage, juices, coffee, etc. We would definitely stay here again!

Room Tip: Ask for a corner room.
  • Stayed: May 2013, traveled as a couple
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Thank lawstudent13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded May 28, 2013

Dear lawstudent13,

Thank you for your review. We are so glad you enjoyed your stay here with us at Four Points by Sheraton Jacksonville Baymeadows. We apologize for the issue with the pillows, but are so glad to hear that you enjoyed everything else about your guest room and that breakfast was satisfactory for you. We hope to see you again soon!

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Reviewed May 24, 2013

I stayed at the Sheraton Four Points for 8 nights in May 2013. The hotel is newer (only a few years old) and very well maintained. The rooms are clean and modern, and the beds are very comfortable. I was very impressed by the customer service offered by the front desk staff. They were professional, courteous, and very attentive to my needs. I would highly recommend this hotel to anyone staying on the south side of Jacksonville. I am looking forward to returning the next time I'm in town.

  • Stayed: May 2013, traveled on business
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Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded May 28, 2013

Dear wes74,

It is so great to hear that you enjoyed your stay with us at Four Points. We aim for perfection and professionalism, and we are so glad you would recommend us to others heading to Jacksonville. We hope to see you again shortly.

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Reviewed May 17, 2013

Arrived a little early to officially check in (2 hours), but the friendly staff checked us in anyway, and then provided coffee until the room was ready to be occupied 15 minutes later. The room was large with two queen beds, very clean and very tidy. Quite a long way from the center of Jacksonville though, so make sure you have a car. We didn't eat an evening meal in the hotel, but we did have breakfast which was included in the price, lots of variety and the coffee was superb. Not expensive to stay here, so if in the area give it a go.

  • Stayed: April 2013, traveled as a couple
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Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded May 20, 2013

Dear David B,

We are very happy that you enjoyed your stay with us at Four Points by Sheraton. Thank you so much for recommending us to other guests, and thank you for leaving a review.

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Reviewed May 8, 2013

This was a very nice hotel for the price we paid. Rooms were very large, Clean and appealing. Bathrooms were very large and with a nice modern design. The Bed was very comfortable and the staff was friendly. The only draw back is you can here the occupants next door enjoying their time in the bed at night....

Room Tip: Don't get a room near the elevators....
  • Stayed: February 2013, traveled on business
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Thank Yack5459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded May 14, 2013

Dear Yack5459,

Thank you very much for taking the time to leave a review. We are so glad that you enjoyed your guest room and the design of the hotel. Please return again to see us soon.

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Reviewed May 5, 2013

Booked this hotel from a list offering special rates for attendees at a meeting. Had not expected much but found a clean,new, modern hotel. A great front desk when we arrived at 8 pm. Rooms were large and appealing. Beds were comfortable. Bathroom was larger than usual and modern in its design. Early on some noise from the hall and surrounding rooms. I guess unavoidable in any hotel. The breakfast was included and it was the best ever experienced - quality coffee and a buffet of cold and hot items with a modest upcharge for omlettes, eggs and breakfast meats. Overall a good experience.

  • Stayed: May 2013, traveled with family
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Thank traveler052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded May 6, 2013

Dear traveler052,
Thank you for choosing our hotel during your event in Jacksonville, FL. I am pleased your stay was made memorable by our clean and modern hotel. Please remember that we will be on the same event listing next year and we hope you'll stay with us again!

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