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“Awesome Service”

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Four Points by Sheraton Jacksonville Baymeadows
Ranked #26 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed January 5, 2012

Stayed at the 4 Pts JAX on the way to Jupiter FL. Drove all day and found the hotel to be very convenient to our route, very clean, and the staff was AWESOME. We had some unique issues we hadn't expected and the staff (Ryan) cleared the way for a restful night sleep. Thank you to all ! Happy New Year !

Room Tip: spg guests should request 4th floor
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  • Stayed: January 2012, traveled with family
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1  Thank david n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded January 13, 2012

Dear Daid N,
Thank you for staying with us on your way to Jupiter! Our staff is so pleased that you enjoyed your stay. Ryan would like to thank you for your kind words as well. I hope that you'll visit us on your way back through Jacksonville!

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305 - 311 of 355 reviews

Reviewed December 28, 2011

We really liked our stay at this hotel. It is quiet and clean, with exceptionally attentive staff - especially Ryan at the front desk. We stayed 4 nites, then extended by one night, then another nite. He helped us extend the reservation for the same price. Housekeeping consistently did a great job. Also nice is free pizza on Wednesdays. The breakfast was very good, although the set up is unusual - some things are self-serve and others are not. Breakfast is not included in the price. We will definitely stay here again on our next trip.

  • Stayed: December 2011, traveled with family
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2  Thank Dad999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded January 3, 2012

Dear Dad999,
Thank you for staying with us this month! I understand why you'd say our breakfast is unique. We offer an all you can eat buffet, but would also like you to have eggs cooked fresh per order, as ordered. Fresh omlets and Belgian Waffles, cooked to order really gives you a breakfast buffet that stands out from the included breakfasts of other hotels.
Also I am sure Ryan will be pleased to read your review. Our staff really try to set the standard for the level of service you should expect from any Jacksonville hotel.
Thank you again for your review. We hope to see you back on our guest list soon!

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Reviewed December 27, 2011

I just wanted to share my very pleasant experience at Four Points by Sheraton in Jacksonville, FL. My husband and I have stayed at numerous hotels here in Jacksonville; however, this was our first stay at Four Points. We were greeted by Ryan, who was very friendly. He promptly checked us in and even assisted us with getting a drink to close out our evening, even though the bar was closed. When we got to the room, both my husband and I were taken aback. The room was absolutely beautiful!! And, the bed....All I can say is we probably had the best night's sleep in a long time. We now have a new favorite hotel and will make it our mission from this point on to stay at Four Points every time we are in Jacksonville. Thank you, Ryan for your friendly help!! And, thank you Four Points for such an extraordinary hotel!!

  • Stayed: December 2011, traveled as a couple
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1  Thank Stefanie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded January 3, 2012

Dear Stefanie J,
We are very pleased and proud to become your Favorite Hotel in Jacksonville! From our dedicated staff to the clean and fresh rooms, every detail of your stay is important to us. Being the only Four Points by Sheraton in Jacksonville makes us work that much harder to ensure that we make an impact. We can't wait to have you back!

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Reviewed December 21, 2011

This was my first visit at this location, it was late and i was extremly tired. The front desk staff, (Ryan) started the transition of turning an exhausted moment into a wonderful experience. Ryn did an outstanding job with us, very patient, proficient and professional. Once getting in our rooms the experience was shear relaxation. The room was beautiful and the beds were very comfortable. I had not had decent sleep in three nights, due to moving. Thanks to this hotel, i was able to have a great night rest.

Room Tip: 4th floor less trafficand quieter.
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  • Stayed: December 2011, traveled with family
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1  Thank cassandra a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded December 27, 2011

Dear Cassandra A,
Thank you for reviewing our property. Ryan was absolutely elated to hear the impact he made on your stay. We certainly look forward to seeing you return to our property anytime you need a relaxing night away! Good Luck with your move.

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Reviewed December 18, 2011

I have stayed here numerous times and have always had a great experience. Very modern rooms. Never crowded.

  • Stayed: December 2011
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1  Thank Verticalhorizon1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SamFourPointsGM, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded December 20, 2011

Dear Verticalhorizon1,
Thank you for your quick and "to the point" review. We very much appreciate you staying at our property each time you are in Jacksonville! We are looking forward to your return!

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Reviewed November 28, 2011

The room was clean and nicely laid out. Loved the bathroom with it's all white interior and a pop of color with the wicker baskets. And the doors slide!! The bed was firm and comfortable, but the pillows were only so-so. I was disoriented at first by a lack of dresser. The TV/Desk unit/closet had shelves, hanging rod, but no drawers. Since I live out of my suitcase when traveling, it was not a big problem. I checked out the fitness center, but didn't get a chance to use it; there is a decent selection of equipment including free weights. I like that there is always someone on duty at the front desk. Speaking of the front desk, it's non-traditional in that it is more of a wide, low podium than a formal desk so that at first glance you don't realize it's the front desk staff. I appreciate having someone right at the entrance no matter what time you come or go. Those room doors do slam. The doors do slam loudly and unintentionally.

Parking was plentiful front and back. Newspapers in hanging holder at the elevator. Keycard needed to access vending and ice machine. Security cameras survey the hallways

  • Stayed: October 2011, traveled solo
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Thank jackieb133
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam-GeneralMgr, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded December 1, 2011

Dear jackieb133,
Thank you for your review. I'd have to say that I love the detail you included in your experience. I am pleased the you enjoyed the overall design features of the property and that you have such an attention to detail. Next time you are in Jacksonville, you'll have to utilize the fitness facility since you didn't have time this past visit. We look forward to your return and thank you again.

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Reviewed November 7, 2011

The location is convenient from the highway and local resturants. The doors do indeed SLAM very loudly which was annoying especially in the middle of the night. The shower did have some mildew and beds were a little hard; which is why I gave only 3 stars.

The reception staff is nothing to brag about and one lady just ignore you... so much for customer service with a smile.

Again, for the price it is not going to deter me from staying again in the future but everything was as expected.

Room Tip: Ask for corner room or one with no occupants next door.
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  • Stayed: November 2011, traveled on business
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2  Thank Danny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam-GeneralMgr, General Manager at Four Points by Sheraton Jacksonville Baymeadows, responded to this reviewResponded November 8, 2011

Dear Danny D,
Thank you for staying with us during your business trip to Jacksonville. I am pleased to hear that you will return to our property on your next visit to town. The issue you mentioned about the shower will be addressed with the head of housekeeping, as we take our reputation for cleanliness very seriously.

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Additional Information about Four Points by Sheraton Jacksonville Baymeadows

Address: 8520 Baymeadows Rd, Jacksonville, FL 32256-7422
Phone Number:
Location: United States > Florida > Jacksonville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Jacksonville
#7 Business Hotel in Jacksonville
Price Range: $116 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Jacksonville Baymeadows 3*
Number of rooms: 80
Official Description (provided by the hotel):
Four Points by Sheraton Jacksonville Baymeadows is located near FL area attractions, businesses, and beaches. We have free high speed internet access, a meeting room, and delectable dining options. ... more   less 
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Also Known As:
4 Points By Sheraton Jacksonville Baymeadows
Four Points By Sheraton Jacksonville Baymeadows Hotel Jacksonville

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