My family of five stayed at this hotel on our way to Tampa. Made the reservations over the phone based on the location of the hotel (preferred the west side of Jacksonville for an easier departure). The lady working the front desk was very friendly. Assigned our room and gave us pertinent information regarding the hotel (breakfast, how to work the shower, etc.). We entered our room and immediately smelled a musty odor and realized the carpet in the entire room was damp. We went back to front desk and reported the issue. We were assigned a different room in a different part of the hotel. The second room was not as musty smelling but the carpets were damp. At this point we were exhausted and just needed a good night's sleep so everyone kept their shoes on while getting ready for bed to avoid wet feet. I turned the a/c on colder than usual to avoid any damp, musty odor overnight. Breakfast was typical of hotels in this class. Both rooms we entered were spacious but looked a little worn. We would not stay at this hotel again.
- Official Description (provided by the hotel):
- The newest Country Inn & Suites located in Jacksonville, FL. The hotel is located off I295, Exit 22 behind Wendy's Restaurant. The hotel offers Standard, Studios, and Suites available in King or Two Queen Bed configurations. Enjoy a hot breakfast with a rotational menu. The hotel offers many amenities including fitness center, outdoor swimming pool, free Wi-Fi, 24 hr coffee bar and freshly baked cookies. All rooms offer mini-fridge, microwave, coffee makers, iron/ironing board and 32" LCD TVs. Upgrade to our suite and enjoy total privacy to the living room area. Suites also include a pull out sofa bed with a TV in the bedroom area as well as the living room. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn & Suites Jacksonville West Hotel Jacksonville
- Country Inn And Suites Jacksonville West
- Jacksonville Country Inn