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Quality Inn & Suites
Ranked #3 of 11 Hotels in Grants
Reviewed May 10, 2013

The good news - the bed was great; the not so good - we always like to sleep with the window slightly open when the weather is not so hot rather than use the air conditioner but there was no screen. Fortunately, there were few bugs in April.

There was only one regular coffee and one decaffinated coffee. This happened two nights in a row. Of course, we could have asked for more and after a really awful breakfast, I should have.

Service overall was good.

  • Stayed: April 2013, traveled with family
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Thank anglogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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131 - 137 of 166 reviews

Reviewed May 7, 2013

The hotel is well located just off Hwy 40. Check in went fine. The room smelled musty and unused but was reasonably comfortable. The following morning I asked for alate checkout as I was interviewing,I was informed they do not allow that. After some discussion they agreed if I would be out by 130.i arrived back at 110 and was packing up when banging on the door occurred ,I opened the door to find an angry housekeeper who proceeded to berate me for still being in the room. She considered it appropriate to lecture me for almost 5 minutes at which point I stopped her and told her I would discuss it further with the management. If my employees ever acted this way with my customers they would cease to be my employees. One employee is a disappointment ,2 is a culture. AVOID at all costs.

  • Stayed: April 2013, traveled on business
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Thank Wine2go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2013

Grants NM is not a cheap place to spend the night. For cheap go to Gallup, Albuquerque or Santa Rosa. However, if you need to stay in Grants like we did, Quality Inn is the best I have located, price considered. And by "price", I mean relative to the others in town.

You will pay just a few bucks more at Quality Inn than at the Days Inn next door, for example. The few bucks are well spent. The rooms are MUCH nicer and the complimentary breakfast is a bit more lavish. Tip. Select an upstairs room. It is quieter up there.

Room Tip: If you are tempted to ask for a room not facing the interstate, be aware that a train track runs on...
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  • Stayed: April 2013, traveled with friends
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1  Thank GoOSUCowboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2013

Very nice staff, clean room and good breakfast. The front desk lady can make you feel at home and takes care of you. It is close to the freeway yet you don't get the sound from it. It is worth what you pay.

  • Stayed: April 2013, traveled with family
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Thank vip1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2013

We arrived very tired from Seattle for a 3 week camping/hiking trip in New Mexico. Being very tired after getting ready for this trip and the flight, we decided to stay at an hotel. We were heading west and tried Grants, New Mexico. This place is nice. Well cared for and not very expensive. Considering it is in the middle of the wide open spaces, it was very nice. The morning breakfast had all the usual items except the waffles. It was well stocked. It was very quiet even with the countless trains going by in the distance. The bed was very comfortable. Things were clean and the staff folded pillows and towels to try to give things some class...nice effort I thought.

  • Stayed: April 2013, traveled as a couple
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Thank Ronna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

everyhting looked great. we got put in room 303 which after an hour we found did not lock & anyone could come visit. They asked us to wait to have someone look at it... we asked to be switched, which they did to room 307.. Then we went to dinner & decided about 10:30 to take a shower, it scalded me... to late to complain,, I was all ready for bed.. about 340 am the toilet refused to flush & kept running. Instead of calling the desk I fixed it myself & my companion had to fix it 1 more time during the night. In the morning the sink almost stomped up,, very slow moving drain...I decided it was time to tell them & they said they would call us Monday to let us know what they would do. I never got an apology or a phone call. So I called them & was told that since I did not say anything at 340 am hey would not do anything to compensate. We were on a 11 day trip & this is the only hotel that looked good but was falling apart. I do not think it is my responsibility to fix their toilet or call them at 340 am... I needed sleep, not wait on a guy to wake up & then come fix it or better yet, them have us move again....

Room Tip: listen to trains all night long on the north side.. it sits real close to the tracks...
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  • Stayed: March 2013, traveled as a couple
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2  Thank char4u2lv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

A decent property. Room and Bath were clean. Bed was comfy. Breakfast was OK ... not a huge selection, but enough to keep one from starving!

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Room Tip: We were traveling with our small dog and they gave us a room on the first floor near an exit, which...
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  • Stayed: February 2013, traveled as a couple
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Thank mimisusan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 1496 E Santa Fe Ave, Grants, NM 87020-4008 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > New Mexico > Grants
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Grants
Price Range: $80 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Grants
Holiday Inn Grants
Grants Holiday Inn

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