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“Worst Hotel I Ever Stayed At”

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Quality Inn & Suites in Gettysburg
Ranked #24 of 27 Hotels in Gettysburg
Williamsville, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Worst Hotel I Ever Stayed At”
Reviewed July 25, 2013

Stayed at hotel two nights. Found desk staff to be detached and impersonal. Encountered
several problems: there was a blinking message light on the phone that the desk clerk didn't
want to deal with so it stayed on the two days and nights we were there. Ther room was never
made up or fresh towels provided. When I complained the excuse was we had the "Do Not
Disturb" sign out. The sign was out for half an hour at 3:00PM and they were informed twice,
at 2:00PM and again at 4:45PM that the room was not made up. The wall unit that held the
refrigerator and TV had a large trim peace laying on the floor. The light in the bathroom was
inadaquate (25 watt bulb?) and the room, which was down the hall from the pool had a musty,
chlorine odor. None of the defects were addressed or corrected during the entire stay. I tried to
contact manager by phone twice and she never returned my calls.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jack Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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401 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Erie, Pennsylvania
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 8, 2013

Comfortable bed, large room, clean, convenient location near everything. We would stay here again when we visit Gettysburg. Breakfast was very good, an older lady working there kept the food coming fresh and hot. Plenty of tables to eat breakfast as the hotel opened a banquet room for overflow seating. Very busy when we visited mid June but getting busier for the 150th anniversary. Pool closed for unknown reason but we were too busy visiting Gettysburg sites to swim anyway.

Room Tip: Called the hotel directly to select our 2 adjoining rooms.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Margaret D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 6 Contributor
160 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 4, 2013 via mobile

This hotel is a bit older but has been mostly renovated. The bathrooms need updating though. We paid an arm and a leg to stay here on July 3 for average accommodations. It's in a good location in town and the breakfast was good too.

Stayed July 2013
Helpful?
Thank Sexie-Veggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 27, 2013

If you are touring the Battlefield then this is the place for you. Its just outside of the downtown and its convenient for all the attractions in Gettysburg. You are only one mile from the square and the Battlefield.

Room Tip: They offer a good American Breakfast for you that is good.
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CT
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 26, 2013

Travelled here on a trip south and spending a day in Gettysburg visiting the battlefield. We were happy with our choice of hotel. The location is good - not in the middle of downtown but close to everything. Perkins is next door for lunch/dinner or a bigger breakfast than the hotel provides. Hot tub in the pool area was a nice addition. Rooms were clean, good sized and comfortable. Staff was very friendly. Breakfast was pretty standard with an assortment of cereals, bread/bagels/muffins, scrambled eggs/sausage/biscuits & gravy on warmers and fruit (oranges, apples, bananas) - everything needed to get everyone started out in the morning.

Room Tip: Didn't seem to be a bad room in the place that we noticed.
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  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DiggerJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mayodan, North Carolina
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 23, 2013

We had reservations here with a group of motorcyclists. Because of horrendous storms we had to get to the hotel early on the morning of our check-in. We asked if we could at least check into one of the rooms at 10:00 a.m. to unload all our gear. The staff immediately set about getting all of us into our rooms. Within 30 minutes we were all checked into our rooms and renting a vehicle (thanks to the registration staff for suggesting a rental agency). Our only complaint was that the air conditioning did not cool as well as we would have liked. We had a room with a newer unit, but actually our friends with older AC units had better cooling. One couple asked to change rooms because of the AC not working well and they were quickly changed. Staff as very responsive to our needs and even allowed us to use a space in the downstairs to play cards one evening. Having washer/dryer on site was an added plus. Perkins Restaurant next door was very convenient. Overall, had a great stay!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank makhop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wapwallopen, Pennsylvania
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 20, 2013

My husband and I went to Gettysburg, Pa on June 17-June 20, on a mini vacation. When we got to the hotel, the front desk girl Kelly was very friendly, welcomed us, checked us in. Everyone at the hotel was wonderful from, Tania, Donna, Sandy(breakfast girl),Kelly. The room was great, nice soft pillow and we sleep good every night after a long day visiting the battlefield. Took a swim in the indoor pool, it was warm and had lots of fun, there is a lot of places to eat in walking distance of the hotel, Perkins right next to hotel, and even a diary queen. My husband and I enjoyed very much our stay at comfort inn that we are planning to go again. Great job to all the staff at the comfort inn, keep up the good work. Tell we see you all again, thanks for a great time.

Room Tip: any room you get it will be quite, no slaming door,
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarah r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites in Gettysburg

Property: Quality Inn & Suites in Gettysburg
Address: 871 York Rd, Gettysburg, PA 17325-7501 (Formerly Baymont Inn & Suites Gettysburg)
Phone Number:
Location: United States > Pennsylvania > Gettysburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 27 Hotels in Gettysburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites in Gettysburg 2.5*
Number of rooms: 72
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Also Known As:
Comfort Hotel Gettysburg
Comfort Inn Gettysburg
Gettysburg Comfort Inn

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