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“Service is terrible”
Review of New Garden Chinese Restaurant - CLOSED

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New Garden Chinese Restaurant
Cuisines: Chinese
Restaurant details
usa
Level 6 Contributor
94 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
“Service is terrible”
Reviewed December 6, 2011

I have been to this place a few times over the years, and while it is generally okay, this last experience was indicative of what seems to be a gradual decline in service. I arrived hoping to order a quick takeout meal and no one was in the restaurant area, though I could hear TV or radio in the kitchen area. I rang the bell at least 20 times - no exaggeration - and no one came. After at least five minutes I left to get a soda at the adjacent grocery store. Then I decided (against better judgment) to give New Garden a last try and this time someone came out of the kitchen when I came in. I placed my order, which I got in a timely way, and got into my car. I checked the order then, and found one out of three ordered items missing. After returning to the restaurant and waiting another 10 minutes I finally had my complete order. OK, not the most horrible restaurant experience I have ever had, but service was really bad all the way around. The food quality is about average compared to other Chinese places I have been to.

  • Visited December 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank xxrrttyy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

18 reviews from our community

Visitor rating
    4
    5
    4
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Colonial Beach, Virginia
1 review
“Excellent Chinese food”
Reviewed December 4, 2011

We ordered take out from this restaurant and found it to be economicable and the food was out of this world. We recommend to everyone.

Visited November 2011
Helpful?
Thank Caren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gettysburg, PA
Level 5 Contributor
54 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Awful and overpriced.”
Reviewed October 9, 2011

It is easy to get tempted to buy while shopping, but don't do it. It really isn't that good and they don't give you extras like real chinese restaurants do. There is a real communication problem too. . I paid cash and some of the change had newer coins in it and I was accused of giving them fake money.

  • Visited April 2011
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bennysgoats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland
Level 5 Contributor
92 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“good cheap meal”
Reviewed May 1, 2010

nothing fancy but a good meal, staff good, quick service.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank babiesquuensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gettysburg
1 review
“my favorite restaurant”
Reviewed January 15, 2009

good service and delicious food

Helpful?
Thank angieliu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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