My boyfriend and I ate here on a Friday night before a ghost tour. The first thing that hits you is the place is practically a madhouse. Several people were gathered at the front by the registers, but there weren't any employees or signs to indicate if you sit down and wait for someone to take your order. We couldn't get the attention of anyone at the register, and after nearly being pummeled by adults and children alike in the seating area, we honestly almost left. A busboy noticed me and told me to order at the front. We ordered a 14" pizza, half cheese and half sausage. The wait was about 35 minutes, which didn't leave us much time to eat, but the pizza was delicious. If you were able to order at your table, I feel like the chaos would be resolved and it'd be a 5 star place.