Upon check-in we were told that our room was in the Eisenhower, part of this property. The room was an absolute dump, one of the worst I have ever seen, window treatment halfway down, walls marked up everywhere, frayed carpet, all old worn out fixtures, and towels in the bathroom that were thin and gray all in the centers. I called the front desk and told them that this room was nothing like their website photos. They told me that I had booked at the Eisenhower, to which I responded no, I was booked at the Aspire. I was told that I had to "prove it". (By the way, their brochures at the hotel of the Eisenhower showed room photos of Aspire rooms!!!) Our room was changed to the Aspire, however there were still issues. The room was very large but don't expect ANY frills here. Beds are hard, old hotel mattresses and the pillows were not unlike bags of sand. Absolutely poorly maintained. The wallpaper border was peeling off, the bed was missing a piece of trim, their were marks on the walls, and it looked like someone threw a cup of coffee at the door that connects to another room. Three of the six lights in the bathroom were burned out and were not replaced despite our repeated requests over our two night stay. I don't mind breakfast not being included, but their $10 breakfast buffet was worse than the worst complimentary breakfast I have ever had. Cheap, low quality and not one piece of fruit, even a banana or apple to be had. No complimentary cup of coffee. At least we found a Starbucks about 10 minutes away.
- Official Description (provided by the hotel):
- The Aspire Gettysburg Hotel is Gettysburg's newest full service hotel. We offer large spacious rooms, family friendly bathrooms, and Double King accommodations. Plus, free WIFI and use of our indoor pool and fitness center are provided. We also feature plenty of private group meeting space. Check-in is at 3pm. Check-out is 11am. Cancellation Policy: 24 hours. ... more less
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