This is an exact copy of the email I sent to the hotel manager in response to her email asking for a recomendation on Trip Advisor. I sent it 5 days ago & have not gotten a response.
While the Lobby & room were nice there is some room for improvement. You probably could use another treadmill & eliptical. The gym was full several times when I went. The pool could have been a little cleaner & the unsupervised nonsense that went on there made it unpleasant for my wife & kids. The biggest problem though was with housekeeping. We were out of the room most of the afternoon, the room was not made up. We went back to change around 4 pm & went out for the evening around 5 pm. When we returned to the room after 11 pm we found out that housekeeping skipped us. We were short towels & had no shampoo. I used to keep shampoo in my travel bag but haven't had the need for it in years. That little bottle in the room doesn't cover 2 adults with 2 daughters for 2 days. As a Marriott Rewards member I have come to expect a bit higher standard.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Travelocity, Odigeo and Priceline so you can book your Courtyard West Orange reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard West Orange Hotel West Orange
- West Orange Courtyard