We spent four nights at the hotel over Thanksgiving. We had a King Superior and had a closet that was so small our suitcase would not fit in it and there was barely room for our hanging clothes. We were on the second floor and could hear people walking around in the room above us. The first morning the clock alarm went off at 7:00am (we did not set it) and the last night we were woken up at 1:45, 2:30 and 3:45 by very loud talking in the hallway outside our room. When we mentioned at check out no one even apologized. For the amount of time we were there and the money spent and based on reviews I would have expected better accommodations and at a minimum a freindlier more helpful staff. I beleive there was a wedding there the last night so our comfort and good not of sleep may not have been their first priority.
- Official Description (provided by the hotel):
- Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 200Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair. ... more less
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- Also Known As:
- Wilshire Grand West Orange
- Hotel Wilshire Grand