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“Exceptional Service!”

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The Warwick Hotel Rittenhouse Square
Ranked #29 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Swedesboro, New Jersey, United States
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Exceptional Service!”
Reviewed June 26, 2013

From the moment we checked in, my husband and I were treated like royalty despite the fact that I had booked through a livingsocial deal! We were married here 15 years ago, and I was a bit skeptical about going back, but I am so glad we did! Germaine at the front desk could not have been any more helpful, printing out my voucher for me, upgrading us to a suite in honor of our big day, taking pictures of my husband and I when she bumped into us trying to revisit all of the spots from our wedding pictures. She even gave us an anniversary card with a voucher free breakfast! Amazing! Our room was fabulous with terrific views and great air conditioning (important during our current Philly humidity). Then as we were leaving, the woman who is the parking lot attendant during the day (whose name I wish I had gotten) noticed I had a water bottle that was not filled and let me fill it up which was so thoughtful on this very hot day! I have visited many nice hotels like Westins and several Destination Resorts, and even Disney Deluxe hotels, all of which had terrific customer service, but the service we received here topped them all. Thank you Germaine and the Warwick Plaza Radisson for making our anniversary so wonderful!

  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
Thank Rsha70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germaine m, Front Office Manager at The Warwick Hotel Rittenhouse Square, responded to this review, June 30, 2013
Thank you for the great score! Enjoy your upcoming week. And we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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  • Value
  • Cleanliness
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Chicago, Illinois
Level Contributor
39 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 26, 2013

I was very impressed with this hotel. It is truly unique. It is a historic hotel in the middle of an historic area (rittenhouse Square). It is still convenient to all the historic and business areas It was an excellent value as well.The staff could not have been nicer. The room exceeded all expectations. It was much larger than I expected, especially for a historic,downtown hotel. The bed was very comfortable. I strongly recommend this hotel.

  • Stayed May 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germaine m, Front Office Manager at The Warwick Hotel Rittenhouse Square, responded to this review, June 30, 2013
Thank you for the great score! Enjoy your upcoming week. And we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 24, 2013 via mobile

We stayed here this past weekend and if far exceeded our expectations of the radisson chain. It is a beautiful updated hotel that has a very modern feel. The room was beautifully done and very large. I did a lot of research of the best areas to stay and Rittenhouse square is a great area. Everything is very walk able and safe. Lots of great restaurant in the area and a 15-20 minute walk to all of Philadelphia's history. We would absolutely stay here again and woul recommend it to others. The price is very competitive for the area and the updates that have been done. They might raise the prices as soon as it is technically a radisson blu. Book soon

  • Stayed June 2013
    • Value
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Helpful?
1 Thank Jesikate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
72 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed June 23, 2013

This is our 2nd stay at this Radisson Hotel but they just renovate all the rooms recently so the room we got this time was completely updated with a more modern decor and looked brand new. It is a historic building with a very pleasant looking spacious lobby. We arrived early around noon time; Tracyann checked us in with a great smile and gave us a very spacious room on the 6th Floor without any problem. We liked the new look of the room with a fridge, coffee maker, in room safe and a view of Philadelphia streets. Free in room Wi-Fi internet was reliable and with fair speed. Bed was very comfortable and we slept better than the sleep number bed. There's even a free bottle of water offered in our room that was a nice touch.
This Hotel is in a good location and you can walk to many attractions easily such us LOVE Park, City Hall, Chinatown, Rittenhouse square, Reading Terminal Market, many Museums and much more. In fact this beautiful city is very walkable and we enjoyed walking around and visit many attractions just by foot.
In general, we would love to recommend this hotel for touring downtown Philly.

  • Stayed June 2013, traveled as a couple
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Helpful?
2 Thank HouAndLee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germaine m, Front Office Manager at The Warwick Hotel Rittenhouse Square, responded to this review, June 24, 2013
Thank you for recognizing our team members - I will share your comment with them. Thank you for the great score! Enjoy your upcoming week. And we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland, Massachusetts
Level Contributor
145 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 22, 2013 via mobile

Let me start off by saying I stay in hotels about 125 days per year almost always for business. Although this seems odd but the Radisson has some of the best bathrooms. They might be small but they are always clean and the amenities are excellent. This hotel was not exception. My only complaint was that it took some time for the hot water to reach my room.
The other 'thing' I need in a room that is really quiet. This room was super quiet and I loved it- no next door neighbor noise and no city noise.
Check in and out was fine and the valet remembered me by name from the night before.

  • Stayed June 2013
    • Value
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Helpful?
Thank Omni99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan, NY
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 22, 2013

Nice hotel ;currently working on exterior renovations. Stayed for a Friday Night baseball trip to see the NY Mets vs Phillies. Quick check-in right at 3:00 . Renovated public space in the room hallways and the room tastefully completed.,comfortable bed, bathroom decent size. Not a big fan if the vessel style sink. Not deep enough. Then came the 2:00 AM wake up call courtesy of a false fire alarm. Hotel evacuation was smooth with no issues. Learned from. A fellow guest on the same floor gong down the stairwell; that she had a recent similar experience at the same hotel. The response by the Philadelphia Fire Department couple with the clearly form "apology" letter from the GM indicates a regular issue here. Not a surprise for property undergoing renovations. Very pleasant breakfast buffet ; look for this to be an inclusion in your rate if possible and it will be even more enjoyable.... . Will return again.. Looks like when renovation is 100% complete it will be a good choice for this part of the city and alternative to those properties directly on Rittenhouse Square.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank JohnCManhattan_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scunthorpe, United Kingdom
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed June 20, 2013

stayed for a couple of nights before going on to washington, very good hotel. the door staff were great and checking in was swift and efficient. the room was large and modern but the air conditioning was noisy. tea and coffee making facilities are in the room. the bar is great to spend a few hours but we didnt eat there. good position for bars and restaurants, try the "black sheep" over the road - fantastic steaks.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank patricia w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Germaine m, Front Office Manager at The Warwick Hotel Rittenhouse Square, responded to this review, June 24, 2013
Thank you for the great score! Enjoy your upcoming week. And we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Warwick Hotel Rittenhouse Square

Property: The Warwick Hotel Rittenhouse Square
Address: 220 South 17th St, Philadelphia, PA 19103-6303
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Philadelphia
#12 Business Hotel in Philadelphia
#17 Luxury Hotel in Philadelphia
#22 Romantic Hotel in Philadelphia
#30 Family Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Warwick Hotel Rittenhouse Square 4*
Number of rooms: 301
Official Description (provided by the hotel):
Sophisticated. Stylish. Uniquely Philadelphia. Listed on the National Registry of Historic Places, The Warwick Hotel Rittenhouse Square is where history meets innovation and culture. This hotel is high on design and style and located in Philadelphia's most prestigious address, Rittenhouse Square. This luxury center city Philadelphia hotel is in the epicenter of boutique shopping, entertainment and many of Philadelphia's award winning restaurants. The stunning illumination and architecture in the lobby, graceful fireplaces and comfy seating areas complement your stay. ... more   less 
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Also Known As:
Warwick Hotel Philadelphia
Radisson Plaza Philadelphia
Radisson Philadelphia
Warwick Philadelphia
Philadelphia Radisson

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