Hotel location great 4 shopping/ Kimmel center and a TO DIE FOR diner across the street.
We had a few 'bumps in the road" but they 'made it right'.
They upgraded our room to 11th floor suite & comped breakfast buffet & drinks when refinishing bathroom across the hall had pungent fumes. They quickly sent bellman and a manager to assist our move.
When wake up call was forgotten they comped our lunch in the hotel cafe off lobby.
Understandably things go wrong with hotel accommodations. It is how mgt reacts that marks the success of a hotel. They receive an A+ . I will stay there upon my return and will recommend to family / friends .More
- Free Wifi