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“Top notch hotel is a great location”

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The Rittenhouse Hotel
Ranked #1 of 88 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Reviewed November 13, 2013

I come to Philly about once a year. The Rittenhouse is where my organization puts us up. This is a top flight hotel with superb rooms and excellent service. I am always greeted by the doorman with a smile and a warm and sincere "Welcome to the Rittenhouse" (and even "Welcome back to the Rittenhouse" if he remembers me). The front desk staff are very professional and efficient. You get a choice of several newspapers, and an immediate offer for your wake-up call. The rooms are large and great to relax in or to get work done. NOTE: Unlike similar high end hotels, high speed wireless internet is NO EXTRA CHARGE. I love this. I hate paying top dollar for a room and getting charged for internet. However, don't touch the minibar items unless you have deep pockets. $8 for a bottle of water (and we complain about $4 for a gallon of gasoline!), and $4 for a 1oz bag of chips. The bathroom amenities are very nice, and they have plush bathrobes to wear (slippers too put at the bedside every night). They have a wonderful, but very expensive restaurant on site, or there are dozens of great little places to eat in the area. There is also a Smith and Wolensky attached to the hotel as well. So, overall, this is a really great place to stay. I never have a complaint.

  • Stayed: November 2013, traveled on business
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2  Thank Charles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded November 14, 2013

Dear Charles,

We are very happy to have you as our guest and thank you for your review. Look for new additions to our mini bar offerings, which we will try to make as competitively priced as possible. Also please let us know if there is anything in particular you would like to see on future stays so we may personalize your experience as much as possible.

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Reviewed November 10, 2013

We stayed here for our daughter's wedding weekend - and the staff did everything they could to make our stay a tranquil and pleasant one. A couple of small blips were quickly and graciously handled. As parents of the bride, they upgraded our room to a larger room with a view of Rittenhouse Square - an exceptionally spacious room with a very comfortable bed, desk, sofa, television, chairs, etc. Our daughter loved her special bridal suite.

The most luxurious aspect of our stay was the nightly turn-down service - tantamount to two housekeeping visits per day. Our room was squeaky clean (particularly the bathroom, which had a separate shower stall) and loaded with amenities - lots of towels, soaps, shampoos. Another wonderful plus - free wi-fi in all rooms.

We left special kudos (and a gratuity) for the housekeeper who came to do our turn-down one night when I had left all of my jewelry on the nightstand instead of the safe...and I found it all on the nightstand, exactly where I left it.

The Rittenhouse Square location was excellent, within walking distance of many lovely shops, pubs and restaurants. It's only about a mile from Penn Station and easily accessible by car. Parking, however, is quite pricey.

The breakfast was pleasant but not exceptional in terms of offerings. The afternoon tea was lovely, if pricey, with unhurried service.

You could never touch this kind of ambience and service for the money in New York. Special thanks to Alex and the newlywed Megan for helping to make our weekend special.

  • Stayed: November 2013, traveled with family
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1  Thank nydolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded November 12, 2013

The Rittenhouse is the perfect spot for weddings and we are proud to have been chosen by you for your daughter's big day. Thank you for recognizing both Alex and Megan who truly enjoy what they do and it shows. We look forward to welcoming you and your family back for future celebrations for many years to come.

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Reviewed November 5, 2013

Location, location, location! We loved our visit to Philadelphia and staying at The Rittenhouse Hotel made our time there wonderful. From the greeting to the beautiful room overlooking the park, we were absolutely delighted. The staff, the amenities, and the location make this a TOP CHOICE for anyone going to Philadelphia.

Room Tip: Our room overlooking the park was spacious and a beautiful view.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Sallyhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded November 6, 2013

While we are ideally situated in the heart of Philadelphia, we are most proud of our personalized service and can not thank you enough for recognizing our efforts. We hope to see you again whenever you visit.

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Reviewed November 3, 2013 via mobile

This is a beautiful property! The rooms are well appointed and pristine. The staff is very accommodating. I like the bar and lounge areas...plenty of intimate options to meet up with friends. The location is excellent for any center city activities.

Stayed: November 2013, traveled as a couple
1  Thank Dollyamas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded November 5, 2013

Thanks very much for your review of the Rittenhouse. Both Bar 210 and the Library Bar are ideal spots to steal away with friends or family. We are happy that you enjoyed our setting and location and hope to see you again whenever you are in town.

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Reviewed October 22, 2013

As a frequent traveller, this hotel ranks up there with the top high end hotels in the Midwest and on the East coast! Fabulous room with the most comfortable bed and the towels are so thick and luxurious! Definitely felt pampered by the amenities and by the accommodating staff. The Valet, Doorman, Front Desk staff, Concierge answering the phone, all were so welcoming and really showed they valued having me as their guest. Excellent location, highly recommend this hotel.

  • Stayed: October 2013, traveled with friends
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2  Thank nic s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded October 23, 2013

We do value you a great deal and appreciate your take on how we engage our guests. We look forward to seeing you again when your travels bring you to Philadelphia.

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Reviewed October 22, 2013

The Rittenhouse is my favorite in Philadelphia and among my favorites anywhere. From the reception with chocolate covered strawberries and champagne on weekends to really nice rooms overlooking Rittenhouse Square there is nothing I don't like. Service is great, food in the restaurant Xavier is 5 star. Nice touch : asked whether it was easier to cab or drive to a local restaurant ? They brought up a Cadillac and had one of the valets take us and pick us up - no charge. Well worth the price especially for special occassion.

Stayed: August 2013, traveled as a couple
Thank james c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded October 23, 2013

Dear James,

Happy to hear that you were able to take advantage of our house car amenity and have such a memorable stay. Our chefs and front of house team strive to be the best in the city. We are committed to treating our restaurants as destinations in and of themselves.

Thank you for telling others about us.

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Reviewed October 20, 2013

I stayed at The Rittenhouse Hotel in early October, and the hotel has immediately become THE destination for all of my future visits to Philadelphia. First, the location is absolutely ideal for business or leisure (or both!) - Rittenhouse Square is a perfect launching pad for anywhere in the city. Second, the service and staff were nothing short of exceptional (the GM Reginald and concierge Frank were quick to tailor my stay in any way needed). Third, Lacroix and Library Bar are foodie destinations by themselves (Papi's cocktails at Library Bar I'd argue are some of the best in the city), and last but not least, the rooms were luxurious, spacious and a perfect retreat from a busy day in the city. One Note: new Spa under construction.

Stayed: October 2013, traveled on business
Thank Am D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this reviewResponded October 24, 2013

Location is our most noted attribute but team members such as Frank at Concierge and Papi in the Library Bar truly make all the difference. We look forward to welcoming you back in the months to come. Please let us know if there is anything we can do to tailor your future stays.

Thank you so much for your kind words and recognition.

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Additional Information about The Rittenhouse Hotel

Address: 210 West Rittenhouse Square, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Philadelphia
#1 Spa Hotel in Philadelphia
#2 Romantic Hotel in Philadelphia
#2 Business Hotel in Philadelphia
#3 Family Hotel in Philadelphia
#7 Green Hotel in Philadelphia
Price Range: $357 - $643 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Rittenhouse Hotel 5*
Number of rooms: 118
Official Description (provided by the hotel):
The Forbes Four Star Award winning Rittenhouse Hotel is rated one of the top hotels in the world as well as #1 hotel in Pennsylvania by Travel + Leisure. The Rittenhouse has an ideal location directly on Rittenhouse Square for business or pleasure. Guests may walk out with easy access to boutique shopping, restaurants and the Center City business district is just steps away. The guestrooms at the Rittenhouse are the largest in the city, the smallest measuring 450-600 square feet, with views of Rittenhouse Square or University City. Guests enjoy complimentary Wi-Fi, overnight shoe shine and newspaper delivery to their room. Lacroix at the Rittenhouse is one of the top restaurants in Philadelphia with panoramic views of Rittenhouse Square. Immerse yourself in an oasis of relaxation in Center City with a menu of massage and salon services, spa packages and fitness center at the Rittenhouse Spa, Salon & Health Club with hair by Paul Labrecque. ... more   less 
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Also Known As:
The Rittenhouse Hotel Philadelphia
Rittenhouse Hotel Philadelphia
Rittenhouse Philadelphia

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