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“Beautiful Hotel and Excellent Staff”

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The Rittenhouse Hotel
Ranked #1 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Reading, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful Hotel and Excellent Staff”
Reviewed October 22, 2013

As a frequent traveller, this hotel ranks up there with the top high end hotels in the Midwest and on the East coast! Fabulous room with the most comfortable bed and the towels are so thick and luxurious! Definitely felt pampered by the amenities and by the accommodating staff. The Valet, Doorman, Front Desk staff, Concierge answering the phone, all were so welcoming and really showed they valued having me as their guest. Excellent location, highly recommend this hotel.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nic s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 23, 2013
We do value you a great deal and appreciate your take on how we engage our guests. We look forward to seeing you again when your travels bring you to Philadelphia.
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789 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (186)
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English first
Haddonfield, New Jersey
Level 5 Contributor
52 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 22, 2013 credit card Amex Card Member Review

The Rittenhouse is my favorite in Philadelphia and among my favorites anywhere. From the reception with chocolate covered strawberries and champagne on weekends to really nice rooms overlooking Rittenhouse Square there is nothing I don't like. Service is great, food in the restaurant Xavier is 5 star. Nice touch : asked whether it was easier to cab or drive to a local restaurant ? They brought up a Cadillac and had one of the valets take us and pick us up - no charge. Well worth the price especially for special occassion.

Stayed August 2013, traveled as a couple
Helpful?
Thank james c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 23, 2013
Dear James,

Happy to hear that you were able to take advantage of our house car amenity and have such a memorable stay. Our chefs and front of house team strive to be the best in the city. We are committed to treating our restaurants as destinations in and of themselves.

Thank you for telling others about us.
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Landenberg, Pennsylvania
1 review
Reviewed October 20, 2013

I stayed at The Rittenhouse Hotel in early October, and the hotel has immediately become THE destination for all of my future visits to Philadelphia. First, the location is absolutely ideal for business or leisure (or both!) - Rittenhouse Square is a perfect launching pad for anywhere in the city. Second, the service and staff were nothing short of exceptional (the GM Reginald and concierge Frank were quick to tailor my stay in any way needed). Third, Lacroix and Library Bar are foodie destinations by themselves (Papi's cocktails at Library Bar I'd argue are some of the best in the city), and last but not least, the rooms were luxurious, spacious and a perfect retreat from a busy day in the city. One Note: new Spa under construction.

Stayed October 2013, traveled on business
Helpful?
Thank Am D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 24, 2013
Location is our most noted attribute but team members such as Frank at Concierge and Papi in the Library Bar truly make all the difference. We look forward to welcoming you back in the months to come. Please let us know if there is anything we can do to tailor your future stays.

Thank you so much for your kind words and recognition.
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Atlanta, Georgia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 15, 2013 via mobile

Easy trip from airport, uniformly friendly and prompt, professional service. Library Bar is small, intimate and a great way to start or end the evening. Two high end restaurants on premises - Lacroix - a decidedly upscale menu with unusual fares and Smith and Wollensky's - a great steak house. The are numerous, less expensive coffee houses, cafés and restaurants within 3 blocks or closer.

Rooms are a good size for inner city and nicely furnished. Nothing special. Great bathrooms. Room Service and Housekeeping were outstanding. No coffee makers in room. Have to call room service. Pool and Fitness being renovated will be ready in a few months. Have stayed here before, would not hesitate to stay again or recommend to you. Not cheap, but what good hotel in large Northeast city is?

Stayed October 2013, traveled on business
Helpful?
Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 16, 2013
Dear Tony,

We appreciate your candid, no nonsense take on our hotel. Thank you for your return business.

As you noted, we will be continuously upgrading and fine tuning our offerings in the months and years ahead. Hope to see you when you next return to Philadelphia.

Best regards,

Reg Archambault
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westport, CT
Level 5 Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed October 14, 2013

Perfect hotel, terrific location. Superb white glove service with a smile. We were here one wonderful night while visiting our freshman at UPenn and could not have been happier. Booked through American Express Platinum and received an upgrade to an extremely spacious and comfortable suite, among other benefits. Ample closet space, robes and slippers. Very nice bathroom with tub and separate glassed-in shower, plus makeup mirror and counter right outside the bathroom was a real convenience. We have found our hotel in Philadelphia for the next four years--at least!

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zoom101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 15, 2013
We are happy to add you to our Penn Parent family and look forward to hosting you in the coming years. Please let us know if there is any way we may personalize your stay by way of amenities or transportation to and from campus. Your review and recommendation is greatly appreciated.
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Stamford, Connecticut
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 4, 2013 via mobile

My friends and I stayed here during the Made in America music festival! We felt so comfortable and at home in this hotel. Perks galore!! Not to mention the perfect location for walking home after partying. Excellent service from beginning to end

Stayed August 2013, traveled with friends
Helpful?
1 Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 7, 2013
Dear Kay,

Whether in town for a concert, shopping, dining or sight seeing, we agree that you can not beat our location. In addition, we truly try to provide personalized service to every guest on each visit.

Thank you so much for recommending us to others and don't wait for the next Made in America show to pay another visit.

Best Regards,

Reg Archambault
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
weatherly, pa
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 1, 2013

Stayed at "The Rittenhouse" this past weekend while in town for a wedding. Wonderful experience. The staff was very friendly, the amenities were extremely decadent and the accommodations were luxurious. I cannot wait to visit again!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lorri64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reginald A, General Manager at The Rittenhouse Hotel, responded to this review, October 2, 2013
Dear Lorri,

We can't wait to have you back...We truly appreciate your endorsement of our most prominent point of difference, service.

Many thanks,

Reg Archambault
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Rittenhouse Hotel

Property: The Rittenhouse Hotel
Address: 210 West Rittenhouse Square, Philadelphia, PA 19103
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Philadelphia
#1 Spa Hotel in Philadelphia
#2 Romantic Hotel in Philadelphia
#2 Business Hotel in Philadelphia
#3 Family Hotel in Philadelphia
#7 Green Hotel in Philadelphia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Rittenhouse Hotel 5*
Number of rooms: 118
Official Description (provided by the hotel):
The Forbes Four Star Award winning Rittenhouse Hotel is rated one of the top hotels in the world as well as #1 hotel in Pennsylvania by Travel + Leisure. The Rittenhouse has an ideal location directly on Rittenhouse Square for business or pleasure. Guests may walk out with easy access to boutique shopping, restaurants and the Center City business district is just steps away. The guestrooms at the Rittenhouse are the largest in the city, the smallest measuring 450-600 square feet, with views of Rittenhouse Square or University City. Guests enjoy complimentary Wi-Fi, overnight shoe shine and newspaper delivery to their room. Lacroix at the Rittenhouse is one of the top restaurants in Philadelphia with panoramic views of Rittenhouse Square. Immerse yourself in an oasis of relaxation in Center City with a menu of massage and salon services, spa packages and fitness center at the Rittenhouse Spa, Salon & Health Club with hair by Paul Labrecque. ... more   less 
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Also Known As:
The Rittenhouse Hotel Philadelphia
Rittenhouse Hotel Philadelphia
Rittenhouse Philadelphia

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