I stayed at this hotel after Delta overbooked my flight, and I had to stay in Philly for two extra days. This hotel was awful. I entered my room and discovered that the sheets hadn't even been changed. When I got into bed, I noticed that there was make-up still on the pillowcases- yuck! When I called the front desk, no one apologized, and it took them ages to come up and change the sheets. I ended up stopping someone from housekeeping in the hall, and I started changing the pillowcases myself. Eventually, someone came up and helped me. Either way, even the new pillowcases looked dingy and dirty.
The service at this place was terrible. I asked the front desk to please bring me up a toothbrush because I forgot mine, and no one showed up. I finally went downstairs and got it myself. The breakfast was ok; other than that, the restaurant's food wasn't that good at all. The only bright spot at this hotel was the shuttle driver. She was very nice!
The bathroom was dirty, the room was tired.... shall I go on? This is not your average Renaissance hotel. I advise you to avoid this place at all costs and stay somewhere else.
- Official Description (provided by the hotel):
- Located in the John Heinz Wildlife Refuge one mile from the Philadelphia International Airport. We offer a complimentary shuttle service to and from the airport. Philadelphia's bustling downtown is a short trip away, as is the sports complex; Citizen's Bank Park, Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable work spaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 600 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature restaurant and lounge. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more less
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- Also Known As:
- Renaissance Philadelphia Airport Hotel Philadelphia
- Philadelphia Renaissance