I recently stayed at this hotel 1 day on a business trip.
First off, GREAT price (even if it was a business trip). $109 plus tax is certainly reasonable.
Great location near the airport. The hotel is a landmark . . . you can't miss it. The only more convenient hotel to the airport is the Marriott in the airport.
Parking is free, which also is a plus. And there is plenty of it.
Check in was only so-so. I don't think they had their best person working the desk that day.
The hotel décor is very dated. At least they are sprucing up the lobby. There is construction going on there.
Concierge lounge was fine. Good hospitality by the staff there.
I used the workout room. It has plenty of treadmills, etc. I really got in an excellent workout there.
I had one unresolved issue. The TV remote in the workout room needed batteries (as in, there were no batteries in the remote, period). No biggy . . . I went to the front desk, and told them what the issue was, and they said they'd fix it ASAP. Well, it wasn't fixed for the hour I was in the gym. Come on guys, this is simple stuff!
They room itself is decent-sized, but again, the whole room needs update including the bathroom. Rooms smell a little musty. At least I had a good view from my high-floor room.
I left on a positive note. At least half a dozen employees said "good morning", "have a nice day", etc. Hey . . . it's small, but it matters. I saw the manager on the way out, who professionally said, "Did you have any issues with your stay, aside from our mess in the lobby." I appreciated this. I told him about the gym issue, and he didn't just give me lip service, he went right back to the gym to see/fix the problem for himself, and apologized. Again, I appreciate this type of attitude.
I did have a meal at the bar, and the bartender was very friendly and outgoing. The cheesesteak was surprisingly good, as well! Had a good meal and drink there. Very relaxing.
Chances are, I will stay here again. Location is good and the rebounded strongly on the service aspects. I hope they continue to remodel this hotel. Then you are in 4 or 5 rating territory.
- Official Description (provided by the hotel):
- Located in the John Heinz Wildlife Refuge one mile from the Philadelphia International Airport. We offer a complimentary shuttle service to and from the airport. Philadelphia's bustling downtown is a short trip away, as is the sports complex; Citizen's Bank Park, Lincoln Financial Field and Wells Fargo Center. Well-appointed accommodations offer plush bedding, room service, marble bathrooms, and comfortable work spaces. Book one of our deluxe hotel suites for added luxury during your Philadelphia visit. The recently refurbished Grand Ballroom venue is our hotel's most impressive function room, and can accommodate up to 600 guests. We also offer delicious American dining at The Sanctuary and Dorsey's, our signature restaurant and lounge. Whether you're here for work or for play, we look forward to your visit at the Renaissance Philadelphia Airport Hotel. ... more less
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- Also Known As:
- Renaissance Philadelphia Airport Hotel Philadelphia
- Philadelphia Renaissance