This hotel would be great except the service lacked and breakfast was terrible. I let them know multiple times that we would not be arriving until late in the evening to ensure they didn't give our room away. However, when we arrived, we were rather rudely told we had been moved to a handicapped room because they weren't sure if we were coming since we arrived so late. This is why I had told them multiple times! This wouldn't have been such a big deal except we were going to a wedding and had nice clothes that couldn't be properly hung in the short handicapped closet. So frustrating that they clearly hadn't listened and then were rude about it.
Breakfast was also horrendous! The staff serving it was great but the food was just so bad, especially the pancakes. Part of why I chose this hotel was because of the free breakfast but when it's hardly edible, it's not worth it.
Rooms were clean and location is great though!
- Official Description (provided by the hotel):
- Discover all that Downtown Philadelphia has to offer at the convenient, clean and comfortable Holiday Inn Express Midtown Philadelphia. In the heart of Center City, you will have access to shopping, dining, entertainment and the arts. Holiday Inn Express Philadelphia Midtown is within walking distance to various historic sites including: Independence Hall, the Liberty Bell and the Betsy Ross House. Our hotel is convenient to many other attractions including the Pennsylvania Convention Center, the Avenue of the Arts, Philadelphia's Restaurant Row, Penn's Landing, Philadelphia Zoo and Museum area. A short subway ride away are professional sports venues: Lincoln Financial Field, Wachovia Center, and Citizens Ball park. Getting there is fast and convenient. Easy access to all major highways and only 8 miles from the Philadelphia International Airport, you ll spend less time in traffic and more time doing what you came to Philadelphia to do. Whether you re coming to Philadelphia for business or pleasure, rest assured your room at the Holiday Inn Express Midtown Philadelphia is your personal retreat. Relax and make the most of your day. Amenities such as free High-Speed Wireless Internet throughout the hotel, Complimentary Hot Breakfast Bar, Outdoor Pool, 32 LCD/HD TV s and comfortable bedding means every night is a great night and every day starts right. ... more less
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- Also Known As:
- Holiday Inn Express Philadelphia Midtown Hotel Philadelphia