We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel for valentines day trip”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Crowne Plaza Philadelphia West
Ranked #66 of 88 Hotels in Philadelphia
Reviewed February 18, 2013

Really enjoyed the hotel, only issue was there was no hot water and it took a while for someone to come to our room to fix it. Great location for jumping on the bus to sight see, had a great time for my first trip to Philadelphia :-)

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SweetLittleTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (575)
Traveler rating
Traveler type
Time of year
Language
  • More languages

313 - 319 of 575 reviews

Reviewed February 9, 2013

Spent a very pleasant night on the women-only wing of this hotel, which is very accommodating of both business travelers and women alone. The room was large, light, well furnished, with easy wireless internet service. There are business and fitness centers on the main floor. Ample parking. The front desk people were warm and friendly. The hotel is located next to a shopping center with California Pizza Kitchen, Starbucks and Chipotle within easy walking distance, while the hotel itself has a restaurant open for all meals (not included in price.) If you need to be at this end of Philadelphia and need a place to stay, I highly recommend it.

Room Tip: I liked the all-women wing - if you're a woman traveling alone, I think it's worth the upcha...
See more room tips
  • Stayed: February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NSKramer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 17, 2013 via mobile

The hotel is neat, clean and a good value for the money. At 9pm at night there was a staff person dusting the walls. The front desk service was quick and efficient. There is free parking which is a big competitive advantage over the Philly downtown hotels where you could pay over $30 per night. So if you don't need to stay downtown, this is a great property for rest and relaxation.

  • Stayed: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank JDRolle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 14, 2013

Stayed here for one night for a Bar Mitzvah near by. We got a very good rate and it was only oen night so we weren't very picky. The room was musty and stuffy. The fan was not working was covered in dust. The blow dryer did not work either. The lobby is nice and the breakfast buffet was nice and it is nice to be able to just park your car in front and not valet. I cannot speak to the location since were not there to see the sites. But there is a Joes Crab Shack and a TGI FRidays across the street. We did not use the pool or gym but they looked like they were in nice shape

  • Stayed: January 2013, traveled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kidfree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Philadelphia West, responded to this reviewResponded July 31, 2013

Dear kidfree,

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you have encountered. I appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 16, 2012

Checking-In

PROS: Fast and easy with free parking. I was able to check in early.
CONS: N/a

Lobby:
PROS: Very comfortable, a lot of seating space with a bar and pool area! It is really nice.
CONS: N/a

Room
PROS: So quiet...loved it!!!
CONS: Did not have a good view; will try to get a better room with another view, next time. The room was also quite small but not a deal breaker

Bathroom
PROS: Clean and powerful water pressure
CONS: The toilet was broken. It was fixed later that night after I checked in.

TV
PROS: HUGE flat screen TV with a host of great channels to chose from.
CONS: N/a

Bed
PROS: PERFECT for comfort!
CONS: N/a

Checking-Out
PROS: Excellent!
CONS: Some one smeared [--] all over my car door. The front desk staff and housekeeping cleaned off my car door.

  • Stayed: August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BlkLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2012

Close to the center of the city (10 minutes by car), the establishment is well maintained. The room are cleaned diligently, decor is fair for the price. Nearby target and TGIF.

Cross the door and smilley Jack will make everything to make you feel at home, and that is the "philadelphia marathon moto" best time of your life. The crew will do everything to accomodate you.

Thanks Jack and see you soon.

  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sunshy07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

The service was exemplary from start to finish. Whenever I wanted information, reception went above and beyond to give me what I needed and more. When I tried to take a local bus (3 minute walk from hotel) but to no avail (delayed over 30 minutes), I called the hotel and asked them to call a cab for me. 2 minutes later, the bellman actually came outside into the freezing cold to bring me back to the hotel to a cab that was waiting. Now, that's service; he didn't even want my tip.

Though the room was nice and clean with a comfortable bed and fully functioning electronic devices, that would not have mattered. The service was impeccable.

P.S. The availability of chocolate milk at breakfast was totally a plus!

Room Tip: Try to get the executive floor if you can; it gets you access to the lounge, which has some snacks a...
See more room tips
  • Stayed: November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yarhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
0.4 mi away
Homewood Suites by Hilton Philadelphia-City Avenue
0.0 mi away
Courtyard Philadelphia City Avenue
0.4 mi away
Hilton Philadelphia City Avenue
Hilton Philadelphia City Avenue
#47 of 88 in Philadelphia
891 reviews
Show Prices
Show Prices
Show Prices
10.8 mi away
Four Points by Sheraton Philadelphia Northeast
8.4 mi away
Hawthorn Suites by Wyndham Philadelphia Airport
3.4 mi away
Conwell Inn
Conwell Inn
#63 of 88 in Philadelphia
205 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Philadelphia West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Philadelphia West

Address: 4010 City Ave, Philadelphia, PA 19131
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #66 of 88 Hotels in Philadelphia
Price Range: $126 - $343 (Based on Average Rates for a Standard Room)
Number of rooms: 337
Official Description (provided by the hotel):
Welcome to the Crowne Plaza Philadelphia - City Avenue Hotel, where travelers are sure to love our great location on City Avenue off I-76 and I-676, less than 15 miles from the Philadelphia International Airport (PHL) and just four miles from downtown Philly. Our hotel near the Main Line of Philadelphia offers leisure travelers easy access to many of the city's most popular attractions. Nature lovers can enjoy the great outdoors at one of the largest parks in the country, Fairmount Park, situated just one mile from our hotel. Our Philly accommodations are also near the Liberty Bell and Independence Hall, the Manayunk Historic District, the Wachovia Center, Penn's Landing and the Philadelphia Zoo. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Cancelon, Evoline ltd, HotelQuickly and getaroom.com so you can book your Crowne Plaza Philadelphia West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Philadelphia West Hotel Philadelphia
Philadelphia Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing