Lovely staff upon check in,with grace and promptness, filled request for a room on a top floor.
And then we entered the room...
The television and phone were broken. An engineer came, replaced the TV but left the phone.The toilet required two hands to flush.
Next day after a sleepless night due to a plane landing in our bedroom repeatedly...oh no, that was the air conditioner... I requested either a change of rooms or an air conditioner repair. The front desk receptionist told me the air conditioners were slowly being replaced due to the extremely loud noise they made. I asked again at noon and was assured that it had been taken care of.
That night at 9pm I was in and out of rooms with the accommodating night manager to determine noise levels of air conditioning systems.
Eventually we settled on a room to sleep in while keeping our belongings where they were. We were too weary to move all our things.
Don't know if I would stay here again. Great staff, old hotel.
- Official Description (provided by the hotel):
- All suite, full service hotel, TGI Friday's attached to hotel, guest laundry, fitness room, valet parking available. All suites have kitchenette area, balconies with sweeping views of the city, two televisions, two phones, living, dining, work areas, separate bedroom with choice of one king or two double bed. Queen size sleep sofa in living room. ... more less
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- Also Known As:
- Embassy Suites Philadelphia
- Philadelphia Embassy Suites