A couple of months ago I stayed at this hotel during their construction and was not pleased with the quality of the hotel. I called and was told the construction was complete so I decided to give the hotel another try. The construction is NOT complete. The men's room on the main floor is in terrible condition. Water leaking from the ceiling, garbage cans on the floor to catch the water, ceiling tiles missing and many toilets and urinals out of order. The breakfast was OK but I went to get a cup of coffee 5 minutes after they were shutting down the breakfast and I was told that I could not have a refill on my coffee. Poor customer service. Problem with many channels on the new TV's. This hotel is a little cheaper than other hotels in the area but NOT worth it. I will never return to this hotel.
- Official Description (provided by the hotel):
- The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more less
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- Also Known As:
- Embassy Suites Philadelphia
- Philadelphia Embassy Suites