We have stayed at this hotel many times before since our children were little. This was our last time at this location. If we stick with Hilton Properties next time we will stay at the Embassy in Center City - It was much better. We were unfortunate enough to have my teenage son wake up with bites and sure enough we found bed bugs. Management handled it well, but housekeeping should have noticed them. My son also left his ipod in the room plugged in being charged. We got 20 mins down the road and he realized he had left it. I called the hotel and they could find no trace of it. In other words they have thieves that work in this hotel and I think management should have done more about finding out what happened to it instead of taking a sorry we can't find it attitude. Our first and second room had a moldy smelling room that was not cleaned to our expectations, the pool was filthy and breakfast was not as good this stay. the only positive point was happy hour. They did let us check out early and we moved to Homewood Suites and had a much better experience.
- Official Description (provided by the hotel):
- The stunning accommodations at the Embassy Suites Philadelphia - Airport hotel are designed for your comfort. Unwind in the lush, tranquil atmosphere of the open-air atrium after a long day of business or leisure in Philadelphia during the Evening Reception*, featuring complimentary drinks and snacks. Enjoy a free cooked-to-order breakfast in the hotel's atrium, and additional on-site services such as a modern fitness center and an indoor pool. This hotel is less than a mile from the airport. ... more less
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- Also Known As:
- Embassy Suites Philadelphia
- Philadelphia Embassy Suites