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“First time in Philly”

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Days Inn Philadelphia - Roosevelt Boulevard
Ranked #78 of 86 Hotels in Philadelphia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“First time in Philly”
Reviewed July 5, 2014 via mobile

I spent a weekend here courtesy of my family for a weekend in my favorite football town. Upon arriving our reservations were messed up because it was paid for by guests at our wedding. They made up for it by contacting them (they were over 400 miles away) and set us up the way it should have been. During my time here, the place was as nice as I expected, but I was let down that the room was only accessible via the stairs. We had to lug everything up and down as we arrived and left. The 'iron' that they said they had did not exist, and when we asked, it was as I'd it was an inconvenience. We went to the Eagles game like we intended to, only to get locked out of our room (key issues). While we come back In September, I think we will just spring extra cash and find a new hotel. Everything else was fine (the bed was surprisingly great along with everything else). The food was great, so i was surprised, happy about that. But I'll think twice before staying here again.

Stayed November 2013, traveled with family
Helpful?
1 Thank Samantha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest_relations2k, Guest Relations Manager at Days Inn Philadelphia - Roosevelt Boulevard, responded to this review, July 14, 2014
Dear Valued Guest,

It is certainly not our intention to have a guest unsatisfied with their stay to this extent, We are highly sorry for this issue you faced at our property , We spend ample time daily to make sure each room is thoroughly cleaned and that there is nothing missed while cleaning the room. we do apologize about the reservation mix-up during check inn, And we also apologize about not having a elevator next time we will do our best to accommodate you on the first floor.

Sincerely,

Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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402 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bangkok, Thailand
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed June 23, 2014

I stayed 6 nights here on business in mid-June 2014. I honestly don't understand what other's people's expectations are of this Days Inn location. This is not a 5-star hotel and don't expect it to be with it's bathrobes and chocolates on pillows. And for those not from the area (I grew up in the Philadelphia suburbs for 16 years), do your homework in terms of location and expectations.

For me, I got what I paid for and my expectations matched exactly what I expected. For me, rooms were clean, bathroom was clean and had the basic amenities (hairdryer, outlet, shampoo, soap, towels). I was actually impressed with the selection of cable channels they had; good selection. They offered a simple continental breakfast. Location is in North Philly; which is actually a very strategic location...20 minutes easy drive south into downtown Philadelphia, 20 minutes easy drive into the Main Line (suburbs), and 10 minutes launching point to anywhere into New Jersey. The front office staff (while not exactly all smiles) were courteous as can be expected at a motel, efficient, and no-hassles. Housekeeping was kind and said good morning to me each day; more than what I can say for some other places. Location is also an easy walk to IHOP or pizzeria or convenience/gas station next door, or a very short drive to box retailers, pharmacies, and supermarkets. All the things a simple traveler would need.

That said...just like with any hotel or motel, there will be faults and improvements needed to be made. For me, the pillows provided were a bit lumpy. They gave about 5 total in the room and all of them were lumpy. But, they were doable. The only major gripe for me (as I work a lot from the computer), the Internet is terribly slow and the cell network from the room was absolutely atrocious. This is most likely due to the older construction materials used in the building construction and possibly I could have had a bad dead zone coverage nearby. But the Internet definitely needs to be improved; it's too slow and goes in and out all the time. So, if you're expecting to do any sort of work...don't expect much.

While I mentioned that the location is strategic especially for a business travel in the area, it can also be a concern for tourists who don't know the area. North Philly (where this particular Days Inn is), is one of the more higher crime rates in the Philadelphia area (yes, I looked it up and I know it from my years living in the greater Philly area as well). I'm not saying you need bodyguards or whatever (there's plenty of police patrols), but don't be stupid by walking around with a little baby at 2am in the morning and thinking you're not putting yourself in jeopardy. Be smart and just be aware of your surroundings and you'll be fine. Yes, there are definitely some sketchy "looking" people who stay here (as proven by the bullet proof glass at the front desk), but I didn't feel threatened by them or anything.

Overall...for what you pay for, it's fine. I'm disappointed by the poor internet service as even cheaper places have better Internet services. But, that's not an issue if you're not using it.

Room Tip: There's only one in/out exit/entrance. So, get a room on the first floor (no side entrances/exi...
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypatel4200, Guest Relations Manager at Days Inn Philadelphia - Roosevelt Boulevard, responded to this review, July 3, 2014
We are extremely apologetic for your bad experience, and hope to be able to make it up to you.

daily we make sure everything is clean, tidy, and consistent. We spend time each day making sure our rooms are cleaned, We would like to invite you back at a 20% discounted rate next time you are in town.

Please bring a print out of this review .

Once again we are very sorry for the issue you faced at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 11, 2014 via mobile

Bed was comfortable for a short visit only, though one blanket on bed had gum stuck too it. The breakfast was very minimal at best, would have preferred more options. No iron or ironing board as advertised. Service can have been better regarding check in and check out. Also had issue with room key at one point. Also was surprised that there was only stair access to top floors, no elevator?

Stayed June 2014, traveled as a couple
Helpful?
Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypatel4200, Guest Relations Manager at Days Inn Philadelphia - Roosevelt Boulevard, responded to this review, June 17, 2014
We are extremely apologetic for your bad experience, and hope to be able to make it up to you.

daily we make sure everything is clean, tidy, and consistent. We spend time each day making sure our rooms are cleaned, We would like to invite you back at a 20% discounted rate next time you are in town.

Please bring a print out of this review .

Once again we are very sorry for the issue you faced at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 31, 2014

Room and bathroom were clean but they and overall facility were definitely dated and in need of renovation. I was ok with it but my wife was not.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank paul46sp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
harrypatel4200, Guest Relations Manager at Days Inn Philadelphia - Roosevelt Boulevard, responded to this review, June 1, 2014
Dear Valued Guest,

We apologize that you felt that our hotel was dated, We are always keen on improving our hotel and we are doing our best to upgrade sections at a time when the requirements arise by our franchise, We appreciate you pointing out the cleanliness of our room and bathroom area.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Philadelphia - Roosevelt Boulevard

Property: Days Inn Philadelphia - Roosevelt Boulevard
Address: 4200 Roosevelt Blvd, Philadelphia, PA 19124-3033
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #78 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Days Inn Philadelphia - Roosevelt Boulevard 1.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Days Inn Philadelphia - Roosevelt Boulevard Hotel Philadelphia

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