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“Fantastic front desk staff” 5 of 5 bubbles
Review of BEST WESTERN PLUS Independence Park Hotel

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BEST WESTERN PLUS Independence Park Hotel
Ranked #2 of 85 Hotels in Philadelphia
Certificate of Excellence
Christchurch, New Zealand
Level Contributor
3 reviews
“Fantastic front desk staff”
5 of 5 bubbles Reviewed January 1, 2011

We arrived after booking through travelocity which was a disaster. They managed to book, confirm then canel with no reason and couldnt seem to sort out. Anyway, we arrived and the front desk lady, i think her name was Michelle, was absolutely fantastic. She booked us in with no hassles and for a very good price. She also gave some excellent recommendations on places to eat. The room was clean and comfortable with a nice bathroom. I would recommend this hotel especially if you get Michelle checking you in.

Stayed December 2010, traveled as a couple
Helpful?
Thank Joncole1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,325 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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york pa
2 reviews
5 of 5 bubbles Reviewed December 29, 2010

My stay was right before Christmas. The lobby had a table full of gingerbread house that the staff had made along with a beautiful Christmas tree. There were cookies and hot tea out in the afternoon. The room was nice and very clean and comfortable.The staff was very helpful and pleasant. Location great, close to many points of interest. I would definitely stay there again!

  • Stayed December 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cozy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
5 of 5 bubbles Reviewed December 26, 2010

The Best Western Independence Park Hotel has it all. It’s a boutique hotel – big enough to have all the amenities we want and small enough to provide personal service.

Its location can’t be beat; it’s walking distance to the historic sites, world-class restaurants, clubs and shops.

When my parents come back to Philly to visit, this is their “home away from home”. Over the past two years they have spent approximately 30 nights here. Their most recent visit ( Nov 2010 ) came about because of a serious medical issue that brought them from Tulsa, OK to Wills Eye Hospital. The staff was so welcoming and helpful – it made a very difficult time much easier.

On behalf of my parents Jan and Jerry, I’d like to personally thank Gina, Stacey, Michelle, Craig, Jessica, Donna, Loretta, Adam, the really nice Maintenance man whose name escapes me and everyone else at this wonderful and charming hotel!

We can heartily recommend this hotel for everything from a get away weekend to a business trip and everything in between.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Okie64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
1 review
4 of 5 bubbles Reviewed December 20, 2010

Great location, friendly staff, clean room, good breakfast... unfortunately rooms at front are noisy on weekends at around 2AM due to local nightlife. Also, WiFi does not extend to upper rooms.

  • Stayed November 2010, traveled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnTraveller64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sligo, Ireland
Level Contributor
111 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 bubbles Reviewed December 18, 2010

Stayed in the Best Western recently for 7 nights & the main reasons for choosing this hotel was its location and even though the rate was similar to some 4* hotels close by this hotel supplied breakfast.It always seems much more convenient to have breakfast included when staying more than a couple of days.
The self serve breakfast was well stocked with choice of cereals ,breads,fruit ,juices,scrambled egg ,sausage, tea/coffee & waffle makers.Just to be fussy I would have loved some bagels & cheese.
Location is bang in the centre of the historical district ,only 5 minutes from the visitors centre and No1 stop for hop on hop off tour buses.
There is an huge number of restaurants & bars within walking distance & even though it is not the classiest area of the city many of the top expensive restaurants are situated close to the hotel.
We booked a King room room and was glad I did because the Queen rooms are quite compact. The decor in the room was fine but nothing special ,slightly dated but the hotel is obviously trying to match its historic status.Our room was on the second floor and you could definetly hear all movement in the room above which may annoy some guests.Also my biggest gripe was the inefficent heating in our room ,it is an in wall blow heater with a loud fan which we needed to keep on through the night as it was quite cold for December and it was difficult to achieve comfortable temperatures.
The hotel is within walking distance of the city centre stores such as Maceys but there is an excellent bus system with a drop off point just beside the hotel ,single journey each way is just $2.00.
All in all this is a quite good 3 star hotel but dont expect any luxuries.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Zena1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So. Cal.
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 12, 2010

When we first pulled up to the hotel, we saw a homeless man in the doorway of an abandoned building yelling at passers by about 1/2 block away (the area was cleared of vagrants by the nest day). At that point, I was ready to make a run for it but we decided to check it out anyway, and I'm glad we did. The hotel is a renovated historic building, the lobby was beautiful, especially during our stay because it was decorated for Christmas with holiday music playing constantly. Our room was great, a little on the small side although the bathroom was huge. The room was nicely decorated in colonial style. The bathroom was very nice except that the sink and bathtub drains were very slow. The elevator was very slow, at one point I had to wait almost 5 minutes to get back to my room from the bottom floor. The breakfast was really good for a free hotel breakfast, good food and good selection. The staff was awesome, especially Stacy who works the afternoon/evening shift, she was very friendly and went out of her way to help us with everything, including lugging our bags up to our room. There is no parking for the hotel, there is a limit on street parking, where I wouldn't have parked anyway, so the only option is to use a commercial lot about 2 blocks away which is $18 a day (no special rate for hotel guests). On the up side, the hotel is only 3 blocks away from Independence Hall and within walking distance of the other historical attractions downtown. Although it is not part of the hotel, I strongly recommend dining at the City Tavern, which is across the street from the parking garage, it is a colonial style tavern with the servers in period dress. There were 2 for one coupons at the hotel when we were there which made it even more attractive. If we are ever in need of a hotel in Philadelphia again, we will definitly stay there.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shipshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
3 of 5 bubbles Reviewed December 9, 2010

An very old but nice location for staying one or two nights.
The hotel is 5 minutes walking distance from the Independence Hall. The other atractions are close too.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank grumpy_29_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Independence Park Hotel

Property: BEST WESTERN PLUS Independence Park Hotel
Address: 235 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Philadelphia
#4 Romantic Hotel in Philadelphia
#8 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Independence Park Hotel 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more   less 
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Also Known As:
Best Western Philadelphia
Philadelphia Best Western

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