This is our second time staying at this hotel and it will not be our last, everything from the location to the wonderful beds was perfect, but I would especially like to give kudos to the staff. My husband and I originally had a two night reservation but due to some bad wheather that included snow and ice we had to come in a day later which they had no problem with. We even encountered an issue with an eroneous charge on our bank account from the hotel and when we called about it after our departure the two ladies on that evening Lynn and Jessica worked to find the error even calling me back once they resolved the issue and everything was fixed ( it was basically computer error). The efficient and pleasant manner that the situation was handled truly won me over. It is so hard to find true customer service these days, but the Best Western Independence staff proved that though rare it is still very much in existence. My husband and I will definitely be coming back for more anniversaries in the future.
- Official Description (provided by the hotel):
- If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more less
- Reservation Options:
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- Also Known As:
- Best Western Philadelphia
- Philadelphia Best Western