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“Exceptional Visit”

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BEST WESTERN PLUS Independence Park Hotel
Ranked #2 of 85 Hotels in Philadelphia
Certificate of Excellence
Atlanta
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Exceptional Visit”
5 of 5 bubbles Reviewed September 11, 2012

From the moment I spoke with Lynn O'Hare by phone to book our reservations at Independence Park Hotel, I knew we had chosen wisely. Upon our arrival she met us at the desk and gave us such good and clear directions about what to see and where to dine in the 24-hour period we had in the Old City. It was a thrill to stay in this historic hotel in the midst
of sites we had only read about in history books. The hotel was charming, and the staff so pleasant and friendly. We wished we had had more time to sight-see. We will count on a return trip as soon as possible when we have more time to spend in the "city of brotherly love"!

Room Tip: Our room faced the street where we waked with early morning light.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Camille122838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,358 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
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English first
Thousand Oaks, California
1 review
5 of 5 bubbles Reviewed September 10, 2012

This is one of the nicest hotels I have ever stayed at. I happened to arrive 5 hours late because
of a plane delay, and the staff was really wonderful to welcome my wife who arrived earlier than
me. The main reason for my trip was to see the historic sites around Independence hall, and
this hotel could not be better situated, since it is only about three short blocks from there.
You get a full (not a continental) breakfast and the room was very nice. My only complaint
(very minor) was that the time was incorrect on the alarm clock in the room, and I could not
figure how to change it.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
74 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed September 10, 2012

Yes, the hotel could do with a little facelift, but what is lacking in style is made up by the absolutely fantastic hotel staff. They could not be more attentive! Special thanks to Lynn, who makes every guest feel at home. The breakfast and rooms are good. There are free cookies with tea & coffee everyday and on Wednesday there is a cheese and wine get together in the lobby. Major sights are all within walking distance. Excellent choice for Philadelphia!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 6, 2012

We stayed at the hotel over Labor Day weekend and had an amazing time. The hotel is ideally located near many historic sites and great restaurants. The staff was able to recommend many nice restaurants within walking distance. The staff was very helpful, friendly and positive. I was surprised this resonated throughout all employees I met during our stay. They actually seemed as though they enjoyed their job.

The hotel is clean and our room was pleasantly decorated. The room we stayed in was small compared to most hotel rooms but given the location of the hotel it made it seem quaint rather than compact. There were a lot of options for breakfast, fresh fruit was available all day and cookies in the evening. I would definitely recommend this hotel to friends and family. it would be my first option on a return trip to Philly!

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travellinhippie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Greenville, Pennsylvania
2 reviews
5 of 5 bubbles Reviewed September 5, 2012

It couldn't be a better location for anyone visiting the historic sites in Philadelphia. In addition, the staff was very friendly and helpful. Breakfasts were delicious, and the rooms were lovely. Thanks to all.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank musikmere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
4 of 5 bubbles Reviewed September 5, 2012

I stayed in this hotel two separate times over a two week period for a business trip. Overall it was a nice place and I was satisfied. The location is great for site seeing, and they provide a lot of options for breakfast. My room the first week was simple but clean and comfy, although my air condition went out twice. They were quick to send the engineer to fix it, though. The second week I was upgraded to a king room which was significantly nicer than the queen room I had the first week.

Most of the staff was very friendly and helpful except for one woman who works in the afternoons/evening. She was pretty rude to our group and not very accommodating at all. A dozen of us started out at this hotel at the beginning of the trip and more than half moved to other hotels within a few days because they were unsatisfied with the accommodations and service. Many asked for rooms with a mini refrigerator so they could buy groceries instead of eating out in restaurants every day, but the rude manager refused the requests and said she could only provide refrigerators for an additional $15/day. This is not what I would call "exceeding customer expectations" as they claim to do. They certainly lost a lot more money when those people switched hotels than they would have lost by providing refrigerators at no charge. Also, on two separate occasions a woman from the housekeeping staff knocked quickly and walked right into my room without announcing herself or waiting for a response. Unfortunately, it only takes one or two bad encounters to cast a shadow over the entire experience.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank younme02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
137 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed August 29, 2012 via mobile

We arrived early and the two ladies in the front desk were friendly. One of them came helped carry our stuff inside and even showed my son where to park the car. Hotel do not have parking for the guest . we have to park about 2 blocks from the hotel. (Parking is $19.00 per 24 hours). Even though the we paid over $200.00 a night for our stay, hotel is in great location, cLose to everything , historical places like Liberty Bell, Independence Hall, Museums, shopping, dining places etc. For breakfast, we had sausage, scrambled eggs, toast bread, banana and coffee. They had muffins , bagels, cereals , tea of which I did not try as I got full. They were so good. In the afternoon, they had also baked cookies and teas, coffee , fruits in the lobby. Our room is clean and beds are comfortable.

Next time we visit this place, we will stay here again and will tell my friends to stay here also.



Stayed August 2012, traveled with family
Helpful?
1 Thank Marilyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Independence Park Hotel

Property: BEST WESTERN PLUS Independence Park Hotel
Address: 235 Chestnut Street, Philadelphia, PA 19106
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Philadelphia
#4 Romantic Hotel in Philadelphia
#8 Business Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Independence Park Hotel 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more   less 
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Also Known As:
Best Western Philadelphia
Philadelphia Best Western

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