Due to previous reviews, I almost didn't go - but found myself in Philly on Halloween and decided to try something different. Took a cab to the spot and walked right up to the window and placed my order without any issues. I got a " sir" a " thank you" and even a " yes sir" when I asked where the napkins were - when they were right in front of me. I don't know whiz about the difference between the different steaks and vendors - but mine was fine. I'm sure Pat's would have been just as fine or maybe even better - but I could only pick one and went for the bright flashly lights.