Let me start this off by staying it takes a lot to compel me to go out of my way to write a good review. However, my stay here is worth the extra time to compliment the property, management, and most importantly the staff.
I travel a lot as a government employee and for personal pleasure. I stay at dozens of hotels every year and most of my stays are about average. The Homewood Suites on City Avenue is above average with its amenities and appointments, to include the rooms, but that is not enough to get a rave review. It is the staff the staff that was amazing... whether it was a thoughtful and extremely well cooked dinner, or being greeted by the sweetest woman (Toni!) at the front counter, the staff made me feel like I was a rich man staying at the Waldorf Astoria in Manhattan. Seriously, every person went out of their way to remember the names of myself, my wife, my colleagues, and their families... It was the personalized touch of a bed and breakfast in a franchise hotel. I made it a point to speak with the manager and tell him how awesome his staff was, he then made sure to find me during dinner and thank me for the kind words. All that he asked in return was a nice review on trip advisor... so here it is! If you are staying in Philly, this place is close to the downtown area, affordable, near shopping, and will give you the best service ever... it wasn't just one person it was the whole staff!
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- Also Known As:
- Homewood Suites Philadelphia - City Ave Hotel Philadelphia
- Homewood Philadelphia
- Philadelphia Homewood Suites