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“HORRIBLE HORRIBLE SERVICE!!!!”
Review of TGI Friday's

TGI Friday's
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Ranked #2,454 of 4,388 Restaurants in Philadelphia
Price range: $21 - $30
Cuisines: American
Good for: Families with children
Restaurant details
Good for: Families with children
PJackkand
Level 5 Contributor
71 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“HORRIBLE HORRIBLE SERVICE!!!!”
Reviewed March 3, 2013

The second I walked in I encountered the worst customer service.

I walked in and found two people working the first desk. One girl looked at me and then turned her back to me. The other girl working the desk said "Can I help?"

I asked for a to go order and all the girl said was "see that guy over there". I walked over to another girl at a Micros and asked to place a to go order and she just said to me "go to the bar".
I went to the bar and the first girl I encountered when I arrived ran up to me and actually said to me "I told you to go see the guy over there."

I finally found the actual "to go" person and he then says to me "whatta want tonight". At this point I was pissed off and said "a menu" He actually sighed and pointed to where I could find a menu.

Finally I was able to place an order and thankfully it was to go.
The food was great but I will never step foot in that dump ever again, not until they get actual servers who can serve guests.

Visited February 2013
Helpful?
Thank PJackkand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

Visitor rating
    11
    27
    13
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Minneapolis, Minnesota, USA
Level 6 Contributor
98 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
“Interesting.... but overall positive”
Reviewed December 2, 2012

We stayed the the Crowne Plaze Hotel across the parking lot, and ate at TGI Fridays both nights we were there. Interesting crowd - including formerly semi-famous rapper and his posse! Very crowded and very busy. Saturday night there were THREE security guards working the restaurant.... However, the servers were super-friendly and the food was good. Good enough that we went two nights in a row.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank WhitePineLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 4 Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
“Didn't Let me Down!”
Reviewed November 4, 2012

One thing about chains, you know what to expect food wise. Service was good and attentive. A cool extra...they had a karaoke machine which made the night extra fun!

Visited October 2012
Helpful?
Thank NewJerseyLadyCB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sterling, Virginia
2 reviews
“Pleasant Surprise”
Reviewed October 25, 2012

TGIF is very convenient to the Crowne Plaza hotel in West Phila. There is plenty of room, the food and service is good. The atmosphere was pleasant for families and businessman. Sports on TV is clearly visible but not overwhelming to table conversations.

Visited October 2012
Helpful?
Thank SteveFord_from_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level 6 Contributor
379 reviews
242 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
“My nephew loved the food here”
Reviewed October 8, 2012

Before we went to see The Dark Knight Rises I brought my nephew and his friends here to eat some gigantic cheeseburgers and sodas. They were stuffed when we left and could not stop thanking me for their meal.

This is a great place to enjoy family and friends.

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank dMoniqueRenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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