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“Afternoon Tea - Service Very Poor!”
Review of Fountain Restaurant - CLOSED

Fountain Restaurant
Price range: $41 - $80
Cuisines: American
More restaurant details
Restaurant details
Good for: Business meetings, Families with children, Special occasions, Scenic view, Romantic
Dining options: Breakfast, Lunch, Dinner, Late Night, Reservations
Dining style: Fine Dining
Cross street: Benjamin Franklin Parkway & 18th
Description: Fountain Restaurant has earned national acclaim as Philadelphia's most renowned restaurants. Imaginative and impeccable cuisine is served in a warm atmosphere that features a view of the stunning Swann Memorial Fountain in the Parkway Museums District. Breakfast and lunch are served daily. Fountain Restaurant is widely considered one of the best restaurants in Philadelphia, having been rated the number one restaurant in Philadelphia by Zagat Survey, and receiving top honours from the Philadelphia Inquirer, Philadelphia Magazine and Bon Appetit.
philadelphia, pa
Level 6 Contributor
103 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Afternoon Tea - Service Very Poor!”
Reviewed December 2, 2012

We went for an afternoon tea celebration. Now, you would think that afternoon tea, at the Four Seasons, at $30 per person, might be an elegant affair. Not so. The service was terrible. No one came over to our group for the longest time, and then, after we ordered, the tea and food came out staggered at different times. Perhaps because there was only one server for our group of 11 people? The tea pots were overfilled and the servers didn't pour it so it ended up spilling all over the table. The food was OK, but nothing special. Hot water refill requests were ignored. Then, to top things off, we actually had to go and find a server to pay our bill. Not at all the type of service you would expect at a Four Seasons. We won't be back.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank rosannemistretta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

184 reviews from our community

Visitor rating
    116
    40
    16
    9
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Delmar, New York
Level 5 Contributor
69 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
“Great Food and Service”
Reviewed November 10, 2012

This restaurant is everything you want in a place to have a business dinner - well-appointed and organized quiet and great service.

The menu was easy to navigate and there didn't seem to be a bad dish on the whole thing. In addition, they were willing to "mix and match" the entrees and appetizers and soups so all of the members of our party had a meal to their liking (one had a soup and two appetizers). I had the shrimp cocktail and beef tenderloin.

The wait staff was pleasant and helpful and knew when to come by and when not to. That is really important.

The desserts were first rate - the crème Brule was one of the best I have ever had.

I will definitely come back.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Harold M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langhorne, Pa
Level 5 Contributor
57 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“Great service.”
Reviewed November 4, 2012

Ifyou want a night of great food and great servic, the Fountain can not be duplicated. Service was great.The service never disrupted our conversation ofr meal. Food was excelalant. Great fixed price selections.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RLBHarman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ambler
Level 4 Contributor
43 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“chocolate”
Reviewed October 28, 2012

We all 6 go there in the evening after some event that we have been to in CC. We always have their chocolate fondue! It is truly wonderful & decadent!

Visited August 2012
Helpful?
Thank jeveloff369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fl
Level 5 Contributor
31 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
“Convenient and delicious”
Reviewed October 24, 2012

They offered good food, fair prices, and quick service. It was perfect place to eat during a conference.

Visited October 2012
Helpful?
Thank Travels_by_Anna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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