The small plates of delicious, bite-sized morsels of food arrive to your table, steaming hot, on heated carts, and all you have to do is point at what you want. If you don't see what you want, and just happen to know the name of it, the servers will get a runner to find the cart that has it, or have it made up fresh. The service is good, if this is what you are prepared to receive. But if you want detailed explanation on preparation, ingredients, and etc. in English, you may well be out of luck. If you are travelling on business, and need a receipt, you won't get one that is itemized, so your accounting department will just have to be understanding. Come here for any sized group around lunchtime if you want delicious, hot dumplings, PDQ without spending a whole lot.