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“Ask for Luke or Phil to...”

Lacroix at The Rittenhouse
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Ranked #64 of 4,446 Restaurants in Philadelphia
Certificate of Excellence
Price range: $41 - $80
Cuisines: French, Contemporary
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Restaurant details
Good for: Business meetings, Special occasions, Scenic view, Romantic
Dining options: Dinner, Breakfast, Late Night, Lunch, Reservations
Dining style: Casual Elegant
Neighborhood: City Center West
Cross street: 19th & Walnut
Transit: PHLASH
Description: Located in the prestigious Rittenhouse Hotel, gazing over downtown Philadelphia's most elegant square, Lacroix has become a landmark in its own right. Romantic and evocative, our dining room beckons with the luminous glow of candlelight. Indulge your palate in our world-class menu, composed of the freshest ingredients.
A TripAdvisor reviewer on Facebook
Philadelphia, Pennsylvania
Reviewed March 12, 2008

Ask for Luke or Phil to be your server.

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
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334 - 338 of 372 reviews

Reviewed March 4, 2008

Having dined in most of the best restaurants in Philly, our son selected Le Croix at the Rittenhouse Hotel, to celebrate his 31st birthday. It was a major disappointment. Four of the five guests selected to have a four course tasting menu and one guest ordered a la carte. Although the food was good, it was not good enough to make up for the poor service. The group was shown to the requested round table but shortly realized that it was next to a very loud party at the bar area that had no separation from the dining room. Besides not being able to hear each other, the wait staff was neglecting the dining room guests to serve food to the party. It took a ridiculously long, 3 hours a 45 minutes to complete the meal. I like a leisurely meal as much as the next person but the quest who was dining a la carte received an incredible small appetizer of what was expected to be diver scallops but was three nickel sized dumplings. He would not see his next course for three hours. One guest ordered the wine flight and received a good 6 oz. pour for the first two glasses, though had to ask for the second glass. The third glass was poured by one of the waiters and was barely a 3 oz. pour. The others, who were sharing a bottle, were left to pour their own wine for most of the night.
The wait staff operated in a team method, although not successfully, in this experience. There were at least six different servers at various times but no one to oversee the timing of the meals... The tasting samplings were small but tasty. They were not served with an explanation of what they were. If asked, the server would divulge the obvious main component but no information on the other ingredients on the plate was given. A good suggestion may be to keep the menu to read the description yourself.
With the tasting menu, the dessert course is included. The birthday boy opted for the cheese course at an additional charge, which he enjoyed. The meal finished with petit fours and take home wrapped cakes. A nice touch, but oddly, they placed only three take along pastries when there were five guests. To top it all off, there was an overcharged for the wine flight, and for the validated parking and had to ask to have it corrected.
Perhaps the experience may have been different if it were not on a night of a party but for the price for special meal, service should be smooth, dependable and relaxing. Le Croix, on this night, was none of the above. Barclay Prime is right across the park and there are too many other great, dependable places to choose from in this great city of Philadelphia.

5  Thank PhiladelphiaGreta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2008

My wife and I had the 5 plate tasting menu. When they use the word taste, it is completely accurate, because that is all you get, a taste (at most 2 forkfuls of food per plate). The portions are so small, we felt like laughing. Neither of us were impressed with the "taste" of the food, and I was starving by the end of the 3-hour meal (more than a 1/2 hour of which was spent waiting for the check after requesting it, waiting for someone to pick up payment, and waiting for someone to bring the check back). I would avoid this place at all cost, and it will cost you plenty ($280 for 2 with tip and only one drink and one glass of wine). The decor was nice and the staff professional and attentive, but why waste 3 hours of your life wanting food and not getting it. I could have eaten a complete dinner at another restaurant when I left I was so hungry.

3  Thank erkoape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor reviewer on Facebook
Philadelphia, Pennsylvania, USA
21
Reviewed February 21, 2008

Best food and service in the city!

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A TripAdvisor reviewer on Facebook
Reviewed January 30, 2008

Very nice interior decoration!

1  Thank A TripAdvisor reviewer on Facebook
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