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Home2 Suites by Hilton Philadelphia - Convention Center, PA
Ranked #13 of 88 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Reviewed April 15, 2014

My stay at this property was just ok. I had a bath towel with some unrecognizable crud on it and the breakfast was abysmal. There was not enough seating in the breakfast area. Was put in an accessible room, not sure why - I did not request one.

  • Stayed: April 2014, traveled on business
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Thank Jocesweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded June 10, 2014

Jocesweet,

Thank you for taking time to provide feedback on your recent stay and for choosing our Home2 Suites by Hilton while in Philadelphia. I would like to apologize of behalf of our entire team for any inconveniences with the terry in your suite and finding seating while at our Inspired Breakfast Table. It's our goal to exceed the expectation of each and every guest and want to assure you that we have discussed your comments with our team to prevent any future inconveniences.

Please visit us again while in Philadelphia and we will assist in making your stay memorable,

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1,260 - 1,266 of 1,592 reviews

Reviewed April 14, 2014

We traveled to Philadelphia with our daughter's volleyball team and were absolutely delighted with our experience at this Home2 Suites. Not having stayed at one of these properties before, we soon discovered a new favorite chain of hotel properties.
This property was very convenient to the Pennsylvania Convention Center (right across the street). Adjacent parking was expensive ($40.00/day with in/out privileges) but that's typical for Philly.
The front desk staff were extremely helpful and friendly, and provided excellent recommendations for restaurants and things to do.
The lobby was bright, welcoming, and roomy, with lots of space for our team to gather. There were plenty of computers available for public use.
The rooms were simply awesome, especially for families and groups. Each has a fully-equipped kitchen, compete with plates, glassware, utensils, microwave dishwasher, sink, and even a real-size fridge. The workspace / desk area was huge, with a nice desk chair and task lighting. Our room had 2 queen-size beds and a pullout sofa that was actually comfortable! There was an incredible amount of dresser storage space and a curtained closet for hanging your clothes. There was also a curtain that separated the sleeping area from the kitchen / living room / workspace.
Tech-friendly? YES! There were more outlets than I could use, and they were actually accessible!
The bathroom was large, well-lit, and very functional. I prefer the sink area to be outside the toilet / shower area, but I soon got over that one minor issue.
Home2 Suites offers a complimentary "Inspired Breakfast" which was just OK. Juices, coffee, yogurt, oatmeal, breads, fruit, and waffles were aplenty, and I didn't care for the microwave breakfast sandwiches / wraps.
One negative: Only 2 of the 3 elevators were working during our stay, which made the wait almost annoying. But again, I got over that!
Would I stay here again? Absolutely!

Room Tip: If you can get a room that overlooks the street, that's best. Ours faced an interior alcove.
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  • Stayed: April 2014, traveled with family
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Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded May 29, 2014

Mike,

Thank you for choosing our new Home2 Suites by Hilton while visiting Philadelphia and for providing such great feedback on our hotel and your experience. I will be sharing your comments with the entire team.

Please visit again the next time you visit Philadelphia!

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Reviewed April 11, 2014 via mobile

Staff was very welcoming & knowledgeable of attractions in and around the city. My room was pretty hot when we entered. Onced it was cooled off it was alright. Was surprised that wifi cost me almost $10 per device. Considering my room was over $200. I suppose it would be better if I was a gold card member.

Stayed: April 2014, traveled with family
Thank foxynish_eh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded May 29, 2014

Foxynish,

Thank you for staying with us at our new Home2 Suites Philadelphia and for taking the time to provide feedback on your stay. We hope you will make Home2 you "Home Away from Home" when visiting Philadelphia.

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Reviewed April 11, 2014

The hotel has a friendly staff, clean rooms and central location. Very convenient to Reading Market and all of it's shopping and dining options. Very small swimming pool, but a well equipped gym that I had all to myself. The parking is in a ramp next door. Not cheap, $36 for 24 hours but well lit and secure. We'll be back again, hopefully I'll get a cheese steak next time.

Room Tip: Ask for a room not too close to the elevator.
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  • Stayed: March 2014, traveled as a couple
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Thank Amethystcamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded May 12, 2014

Amethystcamper,

Thank you for taking time to provide feedback on your recent stay and for choosing Home2 Suites by Hilton Philadelphia. We're glad to know you enjoyed all the amenities Home2 has to offer and that you will return on your next trip to Philadelphia.

Safe travels,

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Reviewed April 11, 2014

Visiting Philly to attend a conference at the Convention Center. The Home2 was the a perfect location for the event, steps away from CC, across street from Reading Market, an easy stroll to Chinatown, and a 20 min walk to Liberty Bell. Hotel is new and clean throughout. Feels like Ikea decorated the room, with a lot of counter space and drawers, a moveable table, and a loveseat in our two full bed room on the ninth. Not really a suite, had a thin curtain to "separate" sleeping area. We had no view - but maybe on other side of hall. Room had K-cup coffee maker, micro, fridge, full sink, tableware and a dishwasher Can get a hot plate brought to room, and Rding Mrkt had groceries so if you really wanted -- could make yourself at home. Staff was very friendly, breakfast is hot (after micro-ing a frozen sandwich) and semi-nutritious - no donuts or pastries -- but oatmeal, yogurt and fresh fruit. Did get repetitive after our 4th time. Lobby has lots of seating and tables so easy to hang out with coffee - even for groups. Access to upper floors and lobby late is by key car access -- so feels secure. Wireless was good and free (HiltonHonors). Walls a bit thin but no street noise on 9th. Area around hotel was vibrant and easy to navigate on foot.

Room Tip: Upper floors might be better. Some rooms face away from street, others might have view.
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  • Stayed: April 2014, traveled on business
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1  Thank rylie2719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded May 12, 2014

Rylie,

Thank you for choosing Home2 Suites by Hilton Philadelphia and for taking time to provide such great feedback on your stay. I'm glad that you found our hotel comfortable and centrally located while giving you convenient access to all that Philadelphia has to offer. Please let me know when you will be traveling back to Home2 Philadelphia and I'll be sure reserve you an upper floor with a great view.

Safe travels,

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Reviewed April 10, 2014

Picked hotel because located between conference center and hotels, plus reasonable cost. Was blown away by size of huge room with couch, kitchenette (even had a Koureg), free internet, free breakfast, 24/7 coffee in lobby, fitness center with hand weights, elipticizers, treadmills, and weight machine. Unbelievable. I will be looking for Home 2s whenever I travel.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Home2 Suites by Hilton
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded May 12, 2014

Mark,

Your comments made our day and want you to know they will be shared with our entire team. It's important to us that you enjoyed our all suite hotel, central location and that you will look for Home2 in the future. There are many more in development and I hope that Home2 will become your favorite "Home Away from Home"!

Safe travels,

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Reviewed April 8, 2014

Wow! Home2 suites will be our new go to hotel whenever we can... Great location and service. Even though the hotel was really busy, we still got all our needs met. Appreciated the 24hr gym, laundry facilities, cooking facilities in room. Would have liked to have been able to use Apple TV but, that was our only complaint - and it's a small one. Thanks.

Stayed: April 2014, traveled on business
Thank acgunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this reviewResponded May 12, 2014

Acgunn,

Thank you for choosing our Home2 Suites by Hilton Philadelphia while away from home and for taking time to provide such great feedback on our hotel. As the newest Hilton brand it's important to hear your experiences and am glad you will now look for Home2 Suites by Hilton in the future. There are currently 30 open Home2 Suites and roughly 70 additional set to open throughout the next two years.

Please visit again on your next Philadelphia trip,

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Additional Information about Home2 Suites by Hilton Philadelphia - Convention Center, PA

Address: 1200 Arch St, Philadelphia, PA 19107-2816
Phone Number:
Location: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 88 Hotels in Philadelphia
Price Range: $118 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Home2 Suites by Hilton Philadelphia - Convention Center, PA 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Eat, sleep, relax and work at the Home2 Suites by Hilton Philadelphia – Convention Center, PA hotel and enjoy the next best thing to being at home. The studio suite comprises one large room while the one bedroom suite offers the flexibility of extra space, a separate living area and private bedroom. ... more   less 
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