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Home2 Suites by Hilton Philadelphia - Convention Center, PA
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Reviews (1,671)
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All reviewsthe reading terminal marketacross the streetconvention centergreat locationfull size refrigeratorbreakfast sandwichcomplimentary breakfastflower showyogurtparking garagesofa bedthe breakfast areawithin walking distancerooms are largeliberty bellfront desk staffcity hall
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1,499 - 1,504 of 1,671 reviews
Reviewed October 1, 2013

Included breakfast is mostly continental, plus a waffle iron and a microwaveable sandwich, nothing much on the low carb front.

“Full size” microwave and fridge, oversized sink, seem like overkills for such smallish units, more a test of the compact utilitarian European hotel room design.

Bathrooms are shower stall only, with smallish sliding door that, although new, seemed somewhat cheap and rickety. Amenities are limited, small soap bar and lotion. Shampoo and body wash (no conditioner) are dispensed from permanently mounted dispensers in the shower. I realize that the showers in any hotel room are used by countless prior guests, but the YMCA style mounted dispensers just seem to unnecessarily remind a guest of that fact.

The bed was comfortable but the pillows are unusable, what I refer to as “sofa cushion” pillows, so firm and large that using them means sleeping with your head cocked upward toward the ceiling all night.

In short, I would trade the oversized kitchen equipment for an upgraded bathroom experience and comfortable pillows.

Very friendly staff remembered my name, hours later.

Parking is unassociated, and not discounted for hotel guests. $40 per day with in and out privileges.

Location is a huge value add.

This is a fine hotel, it’s a compact well equipped mid tier price range hotel, with the added benefit of being brand new, my critique here is meant to explain why it didn’t receive a 5 out of 5.

Stayed: September 2013, traveled on business
2  Thank PhillyFoodieVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2013

This is by far my new favorite Hilton property! I love how eclectic and modern the home 2 is and the location downtown is perfect! The only thing was that my room was pretty dusty... But otherwise everything was great! I can't wait to come back!

  • Stayed: September 2013
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2  Thank BigD81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

We stayed in this hotel for 5 nights. The staff was super friendly and helpful, the room was comfortable, and the location was perfect. We could easily walk to all nearby tourist attractions - Old City, Art Museum, shopping, dining, and the many interesting city squares. Reading Terminal Market was right across the street and we enjoyed eating and roaming about there. Market East Station was only two blocks away and we were able to catch a train to the airport and avoid another scary cab ride. The hotel breakfast buffet was outstanding offering fruit, oatmeal, waffles, hard boiled eggs, cereal, juices, bagels, bread, coffee, yogurt, etc. The room itself was efficient and fairly well laid out. The queen size bed was comfortable but the hide a bed wasn't great. We enjoyed having the small kitchen for storing and reheating leftovers. My only complaint is that the air conditioning didn't do a very good job keeping the room at a constant temperature. It blasted cold air directly onto the bed (brr!) but the other end of the room (where the thermostat was) never seemed to cool down much.
All in all, I enjoyed our stay at this hotel and would definitely stay there again.

Room Tip: Our room was street side on the third floor so there was quite a bit of street noise. Maybe higher up or on the west side of the hotel would be quieter.
  • Stayed: September 2013, traveled with family
    • Value
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Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

We often stay at the Hilton Garden Inn-Philadelphia Convention Center. We wanted to try this brand-new property, which I think used to be a parking lot before the redevelopment.

Everything is a little bit simpler and plainer than higher-level Hilton brands, but it's a comfortable hotel. The rooms are a bit narrow, but we had a dedicated sitting area with a couch and coffee table. There are no window curtains, only a custom-designed pair of white and opaque window shades, which worked well. In-room WiFi is free. There's an oval table that rolls out so you can sit down and eat dinner like a human being, even though you're in your room.

This seems to be an "extended-stay" brand. The room included a spanking-new microwave over a kitchen sink with disposall, a medium-sized refrigerator and separately-doored freezer, a full set of china, stainless steel table silver, a toaster, a cutting board and a paring knife,and ... a dishwasher! The bathroom mirror had a sticker describing the less-frequent full-housekeeping visits, and how to call for extra housekeeping.

The bathroom had a huge shower stall (no tub), with a nice showerhead and sliding glass doors. We had to pay $10 extra for a King Bed.

The included breakfast in the lobby has no grill, but includes the familiar make-your-own Hilton waffle iron. There are pre-assembled egg and swine sandwiches, with microwaves to heat them. I had the excellent oatmeal from a heated soup-type pot. There were sweet pastries and many breads to toast in the industrial toaster. The lobby includes 24-hour coffee and tea.

The clothes closet is a bit small, and has only a curtain closure. There's a half-curtain to partly hide the bed if you have a meeting in your living-room alcove. The room has only one window, which overlooks a parking garage. The air conditioner is very close to the bed, and little too noisy for a brand new unit.

But on the whole, it was a very comfortable stay for a single night. Having traveled on business, this would be really sweet for a whole week. I wonder if they have weekly rates? It was a little pricey for a single night ($192.)

Room Tip: Our room was quiet even though near the elevators.
  • Stayed: September 2013, traveled as a couple
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1  Thank obsoperator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013

The hotel was beautiful and clean. The staff provided great service and the breakfast was fresh and delicious. We stay at a variety of Hilton properties and we have decided this was the best. Great value for everything thats included

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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