Usually, I am the biggest fan of Kimpton Hotels, but this time I had a few experiences that I made me not feel so hot about this location. I have been raving about Kimpton Hotels so much over the years that some of my friends chose them to host their guest during their wedding weekend. We were excited about the hotel, upon arrival we started receiving top notch service from a gentleman named Tee at the front door. He took us to the front desk where we arrived in time for the 1 hour wine tasting, which we enjoyed. The people at the front desk were very helpful and polite. Our room was very nice. I liked the theme at Kimpton Hotels. They are usually very fun. We overlooked the park, which is a great site during the fall. We spent the night out at dinner and we decided to hang out on the rooftop and this is where our trip turned for the worst.
As guest of the hotel, i thought it would be easy to access the rooftop, but she were question about going up like we were going into a top not NYC club. It turned me off a little bit. Once we were on the rooftop we saw that there were not many people up there, which left me baffled as to why we had to get the third degree to get upstairs. Another one of my friends got in town late and had to check into her room late. We told her she had to be up by 1AM or they would not let her come up. She got to the elevator at 12:55 and they would not let her up. My wife had to go downstairs and debate with the doorman why they should let her up. After a ten minute conversation the doorman finally gave up and let her up stairs, which defeated the entire purpose of the whole rule. Afterward we went to my friends room to send him off with a toast on his last night as a single man, when we were interrupted by hotel security asking us if we were having a party. The following morning we realized this hotel has very thin walls. I could hear everything going on outside my room in the morning.
Later on that day I was in the lobby and I was overwhelmed by the smell of fish, but everyone working downstairs was so nice that I did not mind. Overall I still liked Kimpton Hotels, but the interaction with the people on the rooftop really soured me as well as the thin walls. Maybe they do not hold the doorman on the rooftop to the same standard that they hold the rest of their employees.
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