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“Excellence in Philadelphia”

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Kimpton Hotel Monaco Philadelphia
Ranked #3 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersPlatinum level
TXWORLDTRAVEL
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellence in Philadelphia”
4 of 5 bubbles Reviewed February 26, 2013

Hotel Monaco provided a peaceful respite convenient for on-off freeway on my trip. The staff went out of their way to ensure I was comfortable (late night arrival / early departure) and had everything I needed to get a good night's sleep and be on my way the next day. Kudos to Bellman (Brad?) for his attentiveness around getting my car as quickly as possible in order to get me on my way.

Will absolutely return! Love Kimpton properties!

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TXWORLDTRAVEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 27, 2013
Thanks TXWORLDTRAVEL!!!

Happy you chose to stay with us during your trip. I will be sure to thank Brad for providing exceptional service and anticipating your needs.

Don’t be a stranger and come back!

Cheers,

Sean Flanigan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,456 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (761)
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Las Vegas, Nevada
Level Contributor
90 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

I had not stayed in a Monaco for some time and this one really knocks it out of the park on several fronts. The decor is wacky, wild and wonderful. You'd never want this in your house but for a couple of days, it's just fun. It's not traditional, colonial American that's for sure. The location is awesome. Staff were very attentive and helpful on every front.

Did have problems twice with their new key system, which was a little annoying (having to go back down to the front desk to get a key that actually worked for the elevator or the room).

The restaurant has so much potential but of the dinner and the breakfast we had there, only the pork chop was memorable and a few things like the breakfast potatoes and pickled vegetables need to be completely rethought (read: barely edible).

Stayed February 2013, traveled as a couple
Helpful?
Thank herculepoirot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 27, 2013
Hi Herculepoirot,

Thank you so much for staying with us! Happy to hear this Monaco knocked it out of the park.

Certainly is a beautiful property with an outstanding team. I greatly appreciate the feedback about Red Owl and will share your review with them.

Hope to welcome you back soon.

Cheers,

Sean Flanigan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
42 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 bubbles Reviewed February 25, 2013

The Kimpton hotels are always fun and stylish and this one was no exception. The oversized patterns, bright colors and touches of whimsy subtly evoke Alice in Wonderland, and lo... there was a copy of the Lewis Carroll classic in my room. The rooms are a riot of bold wallpaper and carpet and bright lacquered colors. It might not be what I choose at home, but for a hotel stay it was fun and it worked. At the same time, everything is comfortable - plush bed, luxurious walk-in shower, good temperature control. The complimentary evening wine hour and morning beverages (and good newspaper selection!) are nice touches. We enjoyed a good and timely room service dinner from the Red Owl Tavern. We also checked out the rooftop bar/lounge, Stratus. What a cool space! Definitely worth a return, especially in warmer weather. The sunny restaurant looked very pleasant, and I regretted not being able to sit and enjoy breakfast there. If you are a member of Kimpton InTouch (just sign up), you get not only free wifi (and really, it irks me that all hotels don't offer this), but also a $10 credit towards the minibar/fridge selections. Talk about a kid in a candy store!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 27, 2013
Thanks Elyn!!

So happy to see you had some fun during your stay! Thanks for the 5 stars!

We can’t wait to welcome you back.

See you soon.

Cheers,

Sean Flanigan
Director of Fun
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Singapore, Singapore
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

We made a last minute decision to go to Philly and scrambled to make a hotel reservation. After reading reviews on tripadvisor, we booked with Hotel Monaco. With no expectation, we arrived at Hotel Monaco to be pleasantly surprised by the quaint and beautiful style. We were informed that the property was opened in October 2012 after 2 years renovation. There are some parts of the hotel that are still undergoing works but guests are not inconvenienced in any way.

The front desk is not conspicuous when you first entered the hotel. We had the door man guiding us into the room where it is located. The staff was on the phone and we had to wait for several minutes before he ended his business on the line. However, he gave his full attention in assisting us with our check in. He upgraded us to a room with a nice Park view (though he couldn't give us a room with a King size bed) and also help us to get tickets to Barnes Foundation.

The room amenities provided by the hotel are impressive. There is a list of complimentary items that you can ask at the front desk, e.g., tooth brush and tooth paste, cell phone/computer chargers, humidifier, USB connect cords to fashion tape, dental floss, curling & straightening irons and etc. There is also complimentary wine hour at 5pm every evening in the lobby. The fitness centre is well equipped so you can get some exercise indoors during wintry weather.

However, housekeeping department seriously needs improvement. The housekeeper knocked down my facial toner and the contents seeped through the name card and the ink stained the table. I reported that to the front desk. The staff was concerned if I had enough toner for the rest of the trip and offered to get me more. That's great customer service recovery.

After all, it was a great experience. I hope that the hotel would keep up with the service standards as it is in a good and safe location. Not only it is walking distance to most places, it is also close to the Amtrak station on 30th St. If you are near the Independant Mall, just pop into the hotel for a peep and have a nice meal/drink at the Red Tavern!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrinnyBloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 27, 2013
Dear Trinnybloo,

Thank you for staying with us and for taking the time to tell us about your experience! I am happy to see that overall you enjoyed your stay. However, I did see that there was a challenge with the housekeeping and will be sure to follow up with team. Happy that the front desk offered to replace the toner.

Hope to welcome you back in the future.

Best,

Sean Flanigan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed February 25, 2013

My girlfriend and I recently stayed here for our anniversary. The hotel staff was very informative and friendly with recommendations for both food and fun. Rika at the front desk was very hospitable and helpful. The rooms are all decorated with a "Alice in Wonderland" like theme, which we did not mind. The rooftop bar had a great atmosphere with a trendy, but not pretentious feel to it. Also, the 5PM "wine social" is a great way for the hotel to treat their guest to complimentary wine and hot toddies. The only downside to the hotel was the cost of parking, but I would recommend this hotel to others.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joelade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 27, 2013
Dear Joelade,

I am thrilled to see you and your wife a wonderful time with us and enjoyed our wine hour. This is my favorite time of day. I did see your note about the cost of parking, and while it may be expensive, I have done a survey with all hotels in Philly for valet pricing and we fall right in the middle.

Greatly appreciate the feedback and comments and look forward to welcoming you back!

Cheers,

Sean Flanigan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed February 25, 2013

This hotel was very clean and had a friendly and helpful staff. Our room overlooked Independence Hall and some other historic philadelphia sites. We were within walking distance to historical sites, shopping and plenty of great restaurants.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BLC1411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 27, 2013
Thanks BLC1411!!

Happy to see you had a great time with us. Can’t wait to welcome you back.

Cheers,

Sean Flanigan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed February 24, 2013

The Hotel Monaco was perfect in every way. The location in Philly, the staff, the service, the decor, the spotless room, and more. The staff was very attentive and friendly at every interaction, especially during check-in and check-out. The employees are very happy and their personalities show through.. it seems as though they are very well taken care of by management and by Kimpton. The decor in the lobby and the rooms is modern chic and extremely stylish. The beds and pillows are so comfortable, you just sink into them. As a Kimpton in-touch member, we got free Wifi, which is nice, but also a complimentary upgrade to a corner suite with a great view of Independence Hall and the Liberty Bell, which is what I prefer in a hotel room! We had a drink to the end our evening at the bar of the Red Owl Tavern. The bartenders there were friendly and engaging. We really enjoyed ourselves. I would recommend this hotel to anyone going to Philadelphia. Beautiful boutique hotel with great value!

Room Tip: If you are a Kimpton in-touch member, you can express your preferences in a hotel room which they wi...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sean F, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, February 25, 2013
Thanks Tarajbrinker!!!

So happy to see you had a wonderful trip with us! Thank you for sharing your experience with all to see.

Hope to welcome you back soon.

Cheers,
Sean Flanigan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Monaco Philadelphia

Property: Kimpton Hotel Monaco Philadelphia
Address: 433 Chestnut Street, Philadelphia, PA 19106-2426 (Formerly Hotel Monaco Philadelphia, a Kimpton Hotel)
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #3 of 85 Hotels in Philadelphia
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Kimpton Hotel Monaco Philadelphia 4.5*
Number of rooms: 268
Reservation Options:
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