My second stay here; previously visited about a week after opening. As a longtime Kimpton Inner Circle member, I was familiar with and looking forward to seeing how the Monaco met the IC "experience". I was pleased with almost everything....the welcome "home" was warm and friendly, wine hour was well attended and appreciated, the rooms were over-the-top awesome, all staff members went out of their way to be helpful. The bed was SO comfortable...and the bathtub in the shower has to be seen to be believed! The Kimpton hotel experience met all expectations...and all staff were exceptionally trained and prepared to assist.
The adaptive reuse of an old office building is amazing. The use of high end materials, finishes, hardware, furniture is unbelievable. I spent wine hour in the "living room" just checking out the myriad of decorating details....oversized armoires, paint brush(s) backdrop to check-in desks, the cool assembly of varied seating...all wonderful just to stare at! Same with the rooms; large patterned carpet, yellow doors, red lacquered drawers, poodle lamp, other oversized lamps, sweatshirt robe....all eclectic and stand alone, yet pulls together to approach sensory delight!
The only drawback was room service...on both stays, room delivery was slow and orders incomplete. A call to the front desk helped resolve issues, and on one occasion the meal was comped....but it is apparent there is a learning curve that needs to be completed. I certainly plan on coming back...and I know the Red Owl tavern will figure it out....so I look forward to the "best-in-class" Kimpton experience!
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