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“Fantastic and best Kimpton experience so far”

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Kimpton Hotel Monaco Philadelphia
Ranked #4 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersPlatinum level
Hamilton Parish, Bermuda
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Fantastic and best Kimpton experience so far”
Reviewed October 31, 2012

Stayed here while Hurricane Sandy was passing through. Hotel is beautiful, the room was fantastic, the staff were awesome - special thanks to John at the front desk, games were brought out at wine time (5pm) and the staff in the Red Owl Tavern were great also. If we were going to hole up longer, we would have stayed there. Also, the gym was better than average with a good selection of cardio machines, and some Precor machines (including stretching "thingee" and cable tower) along with free weights, bosu balls and regular exercise balls. Thanks for taking care of us!

Also, this was our fourth Kimpton and third Hotel Monaco stay - not to take away from the others, but this was by far the best Kimpton experience.

  • Stayed October 2012, traveled with family
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Helpful?
Thank eelnoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 3, 2012
Eelnoj,

WOW! What a great review! Thank you so much for staying with us and for the fantastic comments. I will be sure to give John praise for going above and beyond.

Come visit us again real soon!

Cheers,
Sean Flanigan
Director of Best Kimpton Experience
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Sea Isle City, New Jersey
1 review
Reviewed October 31, 2012

We stayed for four nights earlier this week at the Monaco Hotel in Philadelphia. The hotel is wonderful - the hip decor, the very comfortable rooms, the complimentary coffee in the morning, and the complimentary wine hour in the afternoon.

But the biggest reason that I write this review is to tell you about the wonderful staff. I have traveled extensively and I have never experienced such a genuinely friendly and helpful staff. We were evacuated from the Jersey Shore for Hurricane Sandy and they could not have been more accommodating.

We will be a returning customer for sure....next time under better circumstances!

  • Stayed October 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 10, 2012
Dear Sue W,

I am terribly sorry to hear that you were evacuated from your home due to Sandy. However, I ‘m very happy to see you had a wonderful experience with us given the circumstances. I will be sure to thank the team for providing great service.

Look forward to welcoming you back!

Best,

Sean Flanigan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 5 Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 31, 2012 via mobile

My family came here last min when our power went out due to sandy.
Wow! What a nice surprise. Everyone from the doormen to the front desk personnel were super nice. So many little touches, toys for the kids, warm milk and cookies, a prompt reservation to buddhakan!
Thanks for making a difficult time feel like home

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Docolove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 3, 2012
Dear Docolove,

Our hearts go out to all of those affected from Sandy. Our goal is to make everyone feel as comfortable and safe when experiencing any affects from Sandy and being displaced from their homes. We wanted to welcome everyone with open arms and hearts and it sounds like we did just that, which makes me really happy to see.

Hope to welcome you back under better circumstances in the future!

Cheers,

Sean Flanigan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
1 review
Reviewed October 30, 2012

The service was impecable. Everyone we worked with was so incredibly friendly and helpful. Room service arrived in 15 minutes. The rooms were absolutely gorgeous and so comfortable - the decor is so unique and contemporary. We indicated we were celebrating our anniversary and we got upgraded and also arrived to our room with champagne, chocolate covered strawberries and a note from the hotel concierge. We were greeted at check-in with complimentary wine. The lobby is gorgeous and both the bars in the hotel awesome. We are 100% going back!!!

  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
Thank Marisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 3, 2012
Dear Marisa C,

Absolutely awesome review! Thank you so much, and happy belated anniversary. Happy to see you are 100% coming back and we can't to see you guys again.

Cheers,

Sean Flanigan
Area Director of 100% Satisfaction Guaranteed
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lander, Wyoming
Level 5 Contributor
77 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 30, 2012

The Monaco is a newly-opend hotel in a historic downtown building. This means the layout is a bit funky, but the rooms are large, the walls solid and the sleeping quiet. There is a happening rooftop bar (replete with short-skirted gals and slicked-up dudes waiting at the velvet rope), but its noise and hip happenings didn't disrupt my business weekend stay. Staff were notably friendly and helpful.

Great location- close to attractions, eating, bars and public transport. The K

Would I return? You bet!

Room Tip: The Kimpton frequent-user club provides a credit for mini-bar access and free internet. Use it it...
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  • Stayed October 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank skeets_miller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 3, 2012
Skeets_miller,

5 stars that’s what I'm talking about! Thank you very much. Happy everything went well with your visit and that you will return on your next trip to the City of Brotherly Love.

Cheers,

Sean Flanigan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 30, 2012

Stayed in this hotel last weekend for a girl's getaway. The rooms were very nice and different from most chain hotels. Greeted with a wine reception. Very clean. Located just a block or two from Independence Square.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank matchka46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 3, 2012
Matchka46,

Thank you so much for staying us! Happy to see you had a great girl’s weekend.

Come see us again soon!

Best,

Sean Flanigan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
Reviewed October 29, 2012

I thoroughly enjoyed my stay at this hotel. We brought our 3 girls there to take them to Sesame Place but wanting to stay in a hotel near everything. this hotel exceeded our expectations. When we checked in Rhaj brought our a sled full of children's goodies and let them pick out stickers, sunglasses etc. The hotel room was beautiful, a little small but very accomodating. The entire stafff met our needs and gave excellent service. We alse experienced Roshad and he was very helpful. This is probably THE only hotel I will stay in when I come back to Philly. You can not ask for a better location. Market Street and South Street less than 5 minutes away.The Liberty Bell and tourist site were right across the street. No on Street Parking and Valet was expensive but definitely worth it.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank muffin11380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SeanFlanigan, Manager at Kimpton Hotel Monaco Philadelphia, responded to this review, November 3, 2012
Muffin 11380,

I am very happy to see that you and your 3 girls had a great time! Rahj & Roshid are both customer service extraordinaire's and I will be sure to thank them both for going above and beyond and making you and your family feel welcome and comfortable.

Love to hear we are your hotel of choice and can’t wait to have you back!

Cheers,
Sean Flanigan
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kimpton Hotel Monaco Philadelphia

Property: Kimpton Hotel Monaco Philadelphia
Address: 433 Chestnut Street, Philadelphia, PA 19106-2426 (Formerly Hotel Monaco Philadelphia, a Kimpton Hotel)
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access
Hotel Style:
Ranked #4 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Kimpton Hotel Monaco Philadelphia 4.5*
Number of rooms: 268
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