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“Friendly value” 4 of 5 bubbles
Review of Homewood Suites University City

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Homewood Suites University City
Ranked #26 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Portland, Oregon
2 reviews
“Friendly value”
4 of 5 bubbles Reviewed March 24, 2014

Had a short, but great stay here. Clean, good value and updated decor with super friendly staff ready to help at every turn! Close to Penn and easy to get to train station. Would stay again - Homewood provides good value

Stayed March 2014, traveled with family
Helpful?
Thank Keli T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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603 reviews from our community

Traveler rating
    333
    187
    38
    29
    16
See reviews for
281
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Cary, North Carolina
Level Contributor
142 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 20, 2014 via mobile

Stayed here for one night during a conference at Wharton. Great shuttle van or walkable to UPenn. Nice clean room and furnishings. Like the ambience. Manager reception and breakfast were very nice. Great work out room. Definitely would return.

Stayed March 2014, traveled on business
Helpful?
1 Thank ASP_NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, June 13, 2014
Dear Mo2Indy2Nc,

Thank you for your comments about your stay. We can't wait to see you again.

Sincerely,

Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed March 15, 2014

I spent five nights there for work at local university. This place does not have the quality expected from a Hilton hotel. Some front desk courtesy. Shuttle available, Walls between rooms are very thin. Fancy electronic keys that have to be reset often. I will not go back there. Average overall.

  • Stayed March 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bernard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 10, 2014

Very comfortable bed, clean, nice amenities. Loved the complimentary breakfast. Covered valet parking. Lobby with fireplaces. Did not use pool or fitness room but they both looked inviting. Convenient location to HUP and Penn campus. Would recommend.

  • Stayed March 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Hartville57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rockville, Maryland
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 8, 2014

I must say that I love this hotel because of it's location in University City, Philadelphia and proximity to Children's Hospital. It's quiet at night and the breakfast is usually pretty good. Rooms are clean, etc. I'm a Hilton brand person.

That being said, we were shocked at the phone bill this time. My wife forgot her cell at home. I made 4 calls to a cell phone (with a Maryland area code) that was located a mile away. The 4 calls cost me $20! They were very short calls. Less than 5 minutes each.

My advice: disconnect the phone from the wall when you check in to avoid the penalty. A local call is cheap enough (I suppose) but billing long distance for a local cell phone is uncalled for.

Also, the $39/night valet parking charge along with the high telephone charges rate this an "average" for value this time.

Hint, if you're going to CHOP, it's only a mile away: a 15-20 minute walk through U Penn. Parking at CHOP is $16 a day (if you're a parent at CHOP, parking validation reduces the cost to $4 a day). Park there and take the hotel shuttle to/from the hotel. I walked several times last week, even in the cold (22F) - no problem.

Room Tip: Avoid rooms ending in 02, 03, 18 or 19 because they are narrow and don't have a second TV or sit...
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed March 6, 2014

This hotel is very clean and the staff is friendly. My only disappointment is the manager has the say on whether the hotel participates in the bonus points programs giving guests more points on their HHonors account. I have stayed there twice for 8 nights both times this year and the first stay I received bonus points and the second time I did not. Calling HHonors they advised this hotel did not participate in the latest promotion. When asked why they didn't know but it was up the the manager and his discretion. That is a whole mess of points left out there that we cannot enjoy later. Very disappointing. Please fix this for the future. Thank you

  • Stayed February 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton
1 review
5 of 5 bubbles Reviewed March 5, 2014

Nice hotel. Clean, comfortable. Very efficient check in and out procedures. Overall a pleasure to stay there. Really makes you feel like you are at home rather than a hotel. I would definitely stay here again if the occasion came up.

  • Stayed March 2014, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Marissa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, General Manager at Homewood Suites University City, responded to this review, June 13, 2014
Dear Marissa L,

We are happy that you feel this is your home away from home. Look forward to seeing you again.

Sincerely,

Paul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites University City

Property: Homewood Suites University City
Address: 4109 Walnut St, Philadelphia, PA 19104
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #26 of 85 Hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites University City 3*
Number of rooms: 122
Official Description (provided by the hotel):
The suites in our brand-new University City property come in studio and one-bedroom sizes, all with top amenities and modern, attractive decor. Each suite includes a full kitchen with a refrigerator, microwave and twin-burner stove, and features separate living and sleeping areas with all the comforts of home and more. ... more   less 
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