The lobby at this hotel is lovely and the front desk/welcome service is outstanding. Sadly, upon entering the elevators for the guest floors things go quickly downhill. The hallways feel dark and outdated. The rooms are in need of serious renovation. I was in the corner suite of the Hilton Honors floor and the condition of my room was a dissapointment. The furniture is worn, carpet buckled, walls scuffed, shower outdated.
As for location - my room view featured a nice vista of Center City Philly in the distance... Sadly the foreground is dominated by old retention ponds currently under noisy construction.
The hotel has the right people and a solid service ethic - it's time to invest in modernizing the propery.
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- Also Known As:
- Hilton Philadelphia City Avenue Hotel Philadelphia
- Hilton Hotel Philadelphia
- Philadelphia Hilton