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“Solid Hotel Convenient to Shopping & Main Line Suburbs”

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Hilton Philadelphia City Avenue
Ranked #48 of 88 Hotels in Philadelphia
GreenLeadersBronze level
Reviewed December 16, 2013 via mobile

We had an enjoyable weekend stay at the Hilton Philadelphia City. The hotel is very well run with a great staff. The property is on the older side, but a very good value. The hotel is located on the city outskirts, putting you close to downtown, and right in some beautiful suburbs. My wife was thrilled with The Lord & Taylor located across the street. The valet parking team did a nice job amidst the snow & ice! Decent size health club. Our only concern was the inability of security to quite a rowdy room of teenagers down the hall one night.

Stayed: December 2013
Thank MacAtlantaGa_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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615 - 621 of 888 reviews

Reviewed December 13, 2013

it's an average hotel ideal for a short trip. Rooms are ok but a bit dated, sleep quality is fine no much external noise and rooms are comfortable. Breakfast is very good with even a chef cooking hot food. Hotel bar is also fine with good variety of spirits and beers. Overall is a business hotel and fine for a shorty trip of a couple of nights.

  • Stayed: February 2013, traveled on business
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Thank La_Bala_de_Plata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this reviewResponded December 14, 2013

Thank you very much for your recent stay and for taking the time to post a review. I was pleased to read that in general the hotel and it's Service Team met your needs and expectations. The feedback that you have provided is greatly appreciated and valued, and I assure you that it will be shared with all members of the team. It is very important for all members of the team to know how we are doing in the guest's eyes and where improvements may be needed.

Again thank you for staying at the hotel and for sharing your thoughts. I sincerely hope that you will again choose the Hilton Philadelphia Ciyt Avenue the next time you are in the Philadelphia area.

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Reviewed December 10, 2013

I attended for the annual meeting of the Nat. Multiple Sclerosis Society as someone who serves and works within this brave community. This hotel was perfect for everyone. The delicious chicken dinner was served promptly and it was nice and hot. The people who waited on us were pleasant and professional. It was an inspiring night with good acoustics for the presentations.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Mary Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this reviewResponded December 13, 2013

Thank you for your stay and for taking the time to post a review. I was very please to read that both the hotel and it's Service Team met your needs and expectations and that you had a pleasant experience during your stat. i will be sure to share your very kind comments with all members of the staff.

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Reviewed December 9, 2013

Great place to stay. Staff very accommodating. Rooms very spacious and comfortable. Great nights sleep. Breakfast is awesome. Work out facility is very good as far as hotels go. Bar has great food and a very nice atmosphere to relax.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Brian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this reviewResponded December 13, 2013

Thank you very much for your stay and for taking the time to post a review. I was pleased to read that in general you enjoyed your overall stay and that you had a pleasant experience especially when dining in the Polo Louge. I appreciate your conctructive comments regarding the guest rooms and will share them with the rest of the team.

Again thank you for having stayed at the hotel and for sharing your thoughts. I do hope that you will choose the Hilton Philadelphia City Avenue the next time you are staying in the area.

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Reviewed December 4, 2013

we only stayed one night so i couldn't fully experience the hotel. The front desk was very nice and check was smooth. The rooms were ok. you can tell that they tried to update it some. They didn't go all out and for the price i would of expected a much better room. The most impressive part of the hotel that i experienced was the bar/lounge area near the lobby. It was very comfy with a great atmosphere and tv's for watching sports and having a drink. I didn't have a chance to taste the food.

  • Stayed: November 2013, traveled as a couple
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Thank Damon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this reviewResponded December 13, 2013

Thank you for your stay and for posting a review. I am pleased to read that you enjoyed your stay overall and had a pleasant experience. I make sure to share you very kind comments with all members of the team. The feedback you supplied is greatly apprecaited and valued and will be put to good use. I hope to have you as a guest of the hotel again the next time you are in the Philadelphia area.

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Reviewed December 2, 2013

Rooms were good, however food service food was burnt really bad. They told me they would not charge for the food but did anyway. Also, a pair of glasses were left in the room and I never could get anyone to assist me in recoving them. Bad service overall.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this reviewResponded December 13, 2013

Thank you for your stay and for taking the time to post a review. I am truly sorry to read that your experience at the hotel was not a positve and pleasant as it should have been. I would like to apologize for the issues you encountered with poor food quality and the lack of follow up after you checked out with regarding to the lost glasses you were trying to recover. I assure you that I will be sharing your comments with all members of the team.

Again thank you for your stay and for sharing your thoughts. Your feedback is greatly appreciated and valued. Thank you.

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Reviewed November 27, 2013

overall i enjoyed the comfort of the accomodations but i would also like if they added larger pillows to the rooms and stocked the fridge wuth beverages. maybe with an upgrade that would have been included.

  • Stayed: November 2013, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Stuart F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian S, General Manager at Hilton Philadelphia City Avenue, responded to this reviewResponded December 13, 2013

Thank you for your stay and for taking the time to post a review. I am truly happy you enjoyed your stay and that the hotel and the staff met your needs and expectations. I will be sure to share your comments with all members of the team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Philadelphia City Avenue

Address: 4200 City Ave, Philadelphia, PA 19131-1611
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Green Hotel in Philadelphia
Price Range: $146 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Philadelphia City Avenue 3.5*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton Philadelphia City Avenue Hotel Philadelphia
Hilton Hotel Philadelphia
Philadelphia Hilton

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