We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Doesn't live up to Expectations”
Review of Conwell Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Conwell Inn
Ranked #60 of 86 Hotels in Philadelphia
Pittsburgh, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Doesn't live up to Expectations”
Reviewed January 20, 2013

I stayed their twice, with my prospective college applicant son. The first time we stayed two nights and our room was not cleaned, because we were in it till 10 AM and we got skipped. Don't buy passes to the gym as there is very limited availability.
The second time we stayed, we were informed they no longer offered $5 vouchers for the adjoining coffee shop, had no decaf at the continental breakfast (told me to make the instant in my room), the internet didn't work on our floor, the king suite we were in was very small, the door would get stuck on the carpet when opened and the only place to put the coffee table if opening the fold out sofa bed was stacking it on the desk. No TV on TV stand in sitting 'room'. I wish they had a separate switch for the light and fan in the bathroom.
Staff was sweet, but young and uninformed about local area. Not as represented on line and not much value for $206.

Room Tip: Besides a wall and door, the 'suite' was no different in size than an average hotel room.
See more room tips
  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pittsbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheConwellInn_GM, General Manager at Conwell Inn, responded to this review, January 22, 2013
Greetings,

First of all, thank you for choosing the Conwell Inn, not once, but twice. I deeply apologize for missing any opportunity to allow for a better experience while you were here. While there are several things that were definitely within our reach to take care of for you, I apologize for your dismay at the coffee shop and the fitness centers...neither of which we have any control over as they are individual, unaffiliated businesses and set their own rules, guidelines and practices. All in all, if at the end of the day you aren't happy, that ultimately falls on us. Again my apologies, and I do hope you give us another chance. Thanks again for being our guest!

Justin R Walsh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

202 reviews from our community

Traveler rating
    55
    87
    36
    14
    10
See reviews for
70
46
17
46
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Louisiana
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 14, 2012

The Conwell Inn is located on the main campus of Temple University and very convenient if you have business on campus or need to be in that area of town.

The Inn is a short walk to the train line (which services the airport) and a subway station. It is adjacent to a coffee shop with pasteries. There is also a convenience store and restaurant/bar within a short walk as well as food trucks around campus.

A light breakfast is available in the morning. Fresh fruit is available all day. And fresh-baked cookies are available in the afternoon.

The front desk is often staffed by students but they are helpful and knowledgeable as well as responsive when the need arises. There is a business center in the lobby as well as tables where it's easy to meet with others.

The hotel is an older building so the bathrooms are not spacious but they are adequate. A vent fan comes on when the lights are turned on in the bathroom and that could be quieter. Also, there are no laundry facilities in the hotel which is inconvenient if you are there for an extended stay.

Parking at the hotel is limited to a handful of paid spaces, but worth the money for the convenience. Also being on campus and in an old building you sometimes encounter noises from people on campus late at night.

If you need to be in the Temple vicinity, the Conwell Inn is an excellent choice.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MyGiddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 13, 2012

We loved our stay at the Conwell Inn! We took a chance on this little out-of-the-way hotel based on reviews we'd read on a travel site. It was a great location: two blocks from the SEPTA, safe for walking about at all hours, and just a minute's walk from some groovy carry-out restaurants. Tons of food trucks were in the area too, so we ate really well each night!
The staff was super-nice and professional. They helped us make decisions about transportation, timing of public transportation for events, return to the airport, etc. (We were in town for the Peter Gabriel concert at the Wells-Fargo Center.)
We enjoyed both the complimentary coffee bar downstairs and the coffee shop on the premises. The breakfast offering was a little too limited for our tastes, so we patronized the coffee shop for that (but we gladly ate cookies and apples that the hotel provided in the lobby).
If we go back to that area of Philly, we'll definitely stay at the Conwell again. (We even bought four of their logo mugs to remember it by.)

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank April R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Colorado
Level Contributor
69 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 8, 2012 via mobile

Despite the fact that weekend staff was not top notch in service, it was a good place to stay. Literally on the campus of Temple University, you might think it's closed to outsiders, but it's not. It's even pet friendly. Bathroom was huge with a Jacuzzi tub plus breakfast. Parking was a bit of a headache being about 2 blocks away. Sat night we were awaken to a routy bunch who just left the bar around the corner. Front desk was not accommodating when we called to complain about the noise and only would call police upon our suggestion. I suppose you can only expect student employees to undergo limited, if any training to provide great service.

Stayed October 2012, traveled with family
Helpful?
1 Thank keithpieper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wallace, North Carolina
Level Contributor
196 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed September 29, 2012

Nice small hotel. great staff who try to make your stay as easy as possible. great cookies in the afternoon, weak breakfast. Parking available, but not great, really small spaces in an alley behind the hotel. if driving there use your smallest vehicle. Right in the middle of temple univ. really only reason to stay here would be to visit someone attending school or if you had business on campus.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hyeykysy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Level Contributor
149 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed August 27, 2012

When visiting Temple University, this is a great convenience. Literally on campus, with a few eateries (college type, not fancy) yards away. The price is good, and the staff tries to make your stay pleasant. They have large rooms and comforable beds, the bathrooms leave a bit to be desired but still acceptable. Not a luxury hotel at all, but clean and comfortable, and the location makes up for it.

They include a fairly basic breakfast but also provide a $5 coupon for the coffee shop next door, which has mostly just coffee but also a few pastries.

While I wouldn't recommend this hotel if you are not going to Temple University, I highly recommend it if you are.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyTheGameInventor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orleans, France
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 27, 2012

Excellent small hotel in the center of Temple Campus university in Philadelphia. Quiet, clean, confortable, safe. Easy access from town center ( 8 minutes by subway, station at 200 yards) and from airport ( 40 minutes by direct train, station at 400 yards). Nice staff. Grand room and grand bathroom. During the day some noise in the street by the students but no noise at all after 9PM ( perhaps because the police station of the campus is next door!!). I stay there one week at the end of august 2012. I recomand it without any doubt

Room Tip: I was in romm 306, a very nice room.
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luc M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Philadelphia hotels
Crowne Plaza Philadelphia West
#64 of 86 in Philadelphia
574 reviews
Chinatown
Sleep Inn Center City
Sleep Inn Center City
#45 of 86 in Philadelphia
108 reviews
Show Prices
Show Prices
Show Prices
Rodeway Inn Center City
#49 of 86 in Philadelphia
534 reviews
City Center East
Days Inn Philadelphia Convention Center
Show Prices
Show Prices
Show Prices

Been to Conwell Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Conwell Inn

Property: Conwell Inn
Address: 1331 Polett Walk (was West Berks Street), Philadelphia, PA 19122
Location: United States > Pennsylvania > Philadelphia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Conwell Inn 2.5*
Number of rooms: 22
Official Description (provided by the hotel):
The Conwell Inn is a charming, boutique hotel, comprised of period style guest rooms, each reflecting our quaint, Victorian-style while hosting an abundance of complimentary services including free wireless high-speed internet, free afternoon tea and cookies and a complimentary copy of our local newspaper. The Conwell Inn offers all the luxury of a "big-chain" hotel with the ambiance of a boutique inn. Known for our exemplary customer service, we pride ourselves on offering the highest quality services available. The next time you visit this marvelous city, let The Conwell Inn become your home away from home! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, TripOnline SA, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Conwell Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Conwell Hotel Philadelphia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing