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“Comfort, Civility and”

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The Inn at Penn, A Hilton Hotel
Ranked #4 of 89 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 24, 2014

This is the very best place to stay in Philly if you need to be near U Penn or the vaunted hospital and medical care complex. Excellent in most respects and good in others outside of price(s). Park your own car and avoid room service. The basic rate is high but isn't too bad when compared to the competition.

  • Stayed: March 2014, traveled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Walter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded April 1, 2014

Thank you for the candid review of your recent stay. We do offer valet and room services as additional amenities to our guests for their convenience. Although located right on the UPenn campus, and within close proximity to CHOP, we are just a quick train or cab ride to the heart of downtown as well. Be sure to stay with us again soon.

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928 - 934 of 1,486 reviews

Reviewed March 23, 2014

I just spend 3 days at the Hilton Inn at Penn, it definetely exceeded my expectations! The Front Desk Team is very friendly thank you Deno! Rooms are very modern and confortable, breakfast was also very good, location was very nice! Definetly recomended...

  • Stayed: March 2014, traveled as a couple
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1  Thank ChevinArgueta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded March 25, 2014

Thank you for the wonderful review. We will be sure to pass your gratitude on to Deno and the rest of the staff! We are pleased to hear that you enjoyed your stay! Be sure to come back soon.

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Reviewed March 19, 2014

The 3 of us had an excellent stay here. It was such a nice hotel and in a good location (safe and close to many places). We had a good package deal for 2 nights because we were in town for a concert. The room was nice and clean and had plenty of room / comfort. Everyone was friendly and helpful. Breakfast was awesome. I look forward to coming back to Philly in the future and exploring more, and when I do I will stay here!

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded March 25, 2014

Thank you for taking the time to write such a wonderful review. We are happy to hear that you enjoyed your concert and the city, and look forward to having you stay with us again. Our location is perfect for exploring Philly, close to the largest train station, the beautiful river walk, and plenty of restaurants. Be sure to come back soon!

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Reviewed March 18, 2014

Stayed in a standard King room. Very spacious, very modern. The shower head is amazing! Had room service for breakfast(you order on an iPad) very tasty! Huge portions. The young lady that checked me in was really nice and helpful. Beds were extremely comfy. Got an early check in and she waived the fee because I had to wait for a little while. Definitely want to go back asap!

  • Stayed: December 2013, traveled as a couple
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Thank Lenny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded March 25, 2014

Thank you for such a wonderful review. We are pleased to hear that our front desk was able to accommodate your early check in. We strive to provide the best service to all of our valued guests. We look forward to having yous tay with us again.

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Reviewed March 18, 2014

Stayed here while attending the EIWA wrestling championship. This is a beautiful hotel. The interior common space looks like a vintage hotel but it is a re-purposed parking garage. The check-in experience was great. The rooms are really nice and comfortable. The breakfast in the University Club seemed to be good value for the money which included an omelet station. Plenty of choices. I had a car but the hotel is located a short cab ride away from the Amtrak station and is also conveniently located near the Market Street metro line.

The one thing that struck me the most was the friendliness of every single staff member. From arrival at the valet station, to check-in to the restaurant and bar staff. Probably one of the best customer service of any hotel I have stayed at.

  • Stayed: March 2014, traveled with friends
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Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded March 19, 2014

Thank you for the wonderful review of your recent stay. We are very conveniently located, with easy access to the Amtrak and a quick cab ride away from downtown. Be sure to come back soon.

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Reviewed March 17, 2014 via mobile

Not sure what this Hilton learned that others have not, but they've clearly figured out something special. Having stayed there for a week on business I can say I rarely have experienced better, or more friendly service.

Keep up the great work!

Stayed: March 2014, traveled on business
Thank Andrew F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded March 19, 2014

Thank you for the wonderful comments regarding your recent stay. We have simply mastered the art of genuine customer service, and going above and beyond to make all of our guests feel at home. We look forward to having you stay with us again soon. Safe travels.

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Reviewed March 10, 2014

I stayed at the Inn at Penn for four days during a conference for work and I could not have been more pleased. The staff was attentive and professional, the hotel rooms were outfitted with comfortable modern furnishings and linens were high quality and looked JUST as good as the pictures on the website. The rooms were very quiet and I was able to rest very well.

  • Stayed: March 2014, traveled on business
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Thank jamaicanbrownin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Manager at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded March 11, 2014

Thank you for the wonderful review of your recent stay. We are pleased to hear that you enjoyed yourself, and that we could exceed your expectations. We look forward to having you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Inn at Penn, A Hilton Hotel

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Philadelphia
#2 Spa Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range: $200 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Inn at Penn, A Hilton Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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