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“Beautiful hotel, great stay”
Review of Hilton Inn at Penn

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Hilton Inn at Penn
Ranked #5 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Paoli, Pennsylvania
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Beautiful hotel, great stay”
Reviewed April 20, 2013

This is a lovely hotel with beautiful rooms. Very eco friendly design with clever system that only allows the lights and HVAC to be operated when your room card is in the "cradle." Very comfortable bed, seating area and desk. The bathroom is nicely appointed with highly customizable lighting controls. All in all, a very nice place to stay if you need to be in the U Penn area.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank debster_c_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,319 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Florence, MT
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 18, 2013

I stayed here for a week while I was taking a class at Penn...so convenient to everything! Walking distance to great restaurants and activities. Plus, the rooms are really quite nice and so high tech! I just loved that in order to keep the lights on in your room, you insert your room key into a box on the wall. I did have a bit of trouble keeping it cool enough in my room when temps hit 85 in April, but other than that, it was a terrific stay.

  • Stayed April 2013, traveled on business
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Helpful?
Thank whitecalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 17, 2013

We stayed with out kids for a visit at the Inn at Penn. It is a great location to visit the University, close to everything including the admissions office. The hotel itself is nice, with a good gym and a very, very good breakfast. The rooms are quite nice also and the beds comfortable.
What really stood out was the staff. They were exceedingly friendly and helpful. As good as anywhere I have seen. I don't know her name, but the concierge was made for that job - always smiling and always helpful.
It is a great choice.

  • Stayed April 2013, traveled with family
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    • Location
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Helpful?
Thank JonathanII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 16, 2013

This is the most unique Hilton we have experienced. Right on the Penn campus in University City, one feels as if one is staying at a cozy-sized, plush mansion. Attractive lobby, wonderful lounge and breakfast area, comfortable yet elegantly finished rooms. Convenient to restaurants and shopping. Pleasant and helpful front desk staff.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Road_Warrior52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
3 reviews
Reviewed April 11, 2013

Our vehicle was "keyed" while in the care of Hilton. The facilities were very nice, but I would not stay there again as our claim was denied. According to them there was no proof the damage happened during our stay. I would not recommend this hotel to others.

  • Stayed April 2013, traveled as a couple
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Helpful?
Thank nc1950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, April 15, 2013
Thank you for being our guest. While I am pleased that you enjoyed our hotel, I am sorry about the damage that occurred to your vehicle while in our parking operator's care. I have reviewed the incident with our parking manager and I have instructed him to pay your claim. Like most hotels, we do not manage our parking operation directly, so I was unaware of the damage to your vehicle or that your claim had been denied. I wish you had made me aware of the matter rather than using this forum to voice your frustration. However, ultimately what is most important is that we correct the problem. Please contact me if you have not heard from our parking manager by the end of the day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwood SC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 11, 2013

This is a beautiful hotel, with excellent service. Very stately and dignified - large library style common area with fireplace and nice seating. Breakfast buffet is wonderful, although not included and a little pricey. The rooms are updated - very clean and comfortable with a nice TV and IPADs for ordering room service, etc. The location can't be beat for visiting Penn - front and rear entrances on Walnut St and Sanson St. The campus of U Penn is so beautiful, and this hotel compliments the visit nicely.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tabby_D_1271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, April 15, 2013
Thank you for your kind comments and for being our guest. We look forward to serving you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South San Francisco, California
Level Contributor
99 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed April 11, 2013

This hotel is located near a wonderful little street full of night time activity that includes an oyster bar and a fun little Irish pub! All of the hotel staff were very cordial and helpful. Everything about the room was spectacular!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aimster9870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, April 15, 2013
We're please to hear that you enjoyed stay and we look forward to seeing again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Inn at Penn

Property: Hilton Inn at Penn
Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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