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“Beautiful hotel right on top of U Penn”
Review of Hilton Inn at Penn

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Hilton Inn at Penn
Ranked #3 of 88 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 11, 2013

This is a beautiful hotel, with excellent service. Very stately and dignified - large library style common area with fireplace and nice seating. Breakfast buffet is wonderful, although not included and a little pricey. The rooms are updated - very clean and comfortable with a nice TV and IPADs for ordering room service, etc. The location can't be beat for visiting Penn - front and rear entrances on Walnut St and Sanson St. The campus of U Penn is so beautiful, and this hotel compliments the visit nicely.

  • Stayed: April 2013, traveled on business
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Thank Tabby_D_1271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this reviewResponded April 15, 2013

Thank you for your kind comments and for being our guest. We look forward to serving you again soon.

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1,100 - 1,106 of 1,452 reviews

Reviewed April 11, 2013

This hotel is located near a wonderful little street full of night time activity that includes an oyster bar and a fun little Irish pub! All of the hotel staff were very cordial and helpful. Everything about the room was spectacular!

  • Stayed: March 2013, traveled on business
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Thank aimster9870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gmgreg, General Manager at Hilton Inn at Penn, responded to this reviewResponded April 15, 2013

We're please to hear that you enjoyed stay and we look forward to seeing again soon.

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Reviewed April 10, 2013

A very nice hotel and the perfect location for visiting Penn. The main campus is right across the street. Rooms were clean, comfortable, and in good condition. Service was fine. Breakfast buffet was nothing special, but not bad either. Would stay again if coming to Penn.

Stayed: April 2013, traveled with family
Thank BigSur707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2013

From the reception area to the rooms themselves, this hotel is very grand and luxurious. However the surrounding area (outside of UPenn) is a little sketchy. If you can swallow paying the exorbitant price, the experience is wonderful. The staff was friendly enough, and the restaurants were delicious. Possibly the best meal i have ever had at a restaurant hotel. The rooms weren't super spacious, but were nicely arranged and decorated. The room had been renovated recently so it was clean and aesthetically pleasing. The beds were average, and noise from the hallway was minimal. We will stay here again!

Room Tip: Eat at the hotel restaurants, they are great!
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  • Stayed: March 2013, traveled with family
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Thank Swede555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2013

I stayed here because my brother and I had early appointments at the UPenn Hospital and live out of town. The rooms were clean and from my understanding, recently renovated. The beds were very comfortable, the decor was pleasant, and the location was perfect. The hotel is right next to the UPenn bookstore and there were places to buy everything from food to clothing to toiletries within a couple of blocks.

The best thing about the hotel was the customer service. A few things stood out with regard to the interactions had with employees that work there. The most pleasant occurrence had to do with our room location. Initially, our room was about as far away from the elevator as possible. My brother was very sick and going back and forth from the room to the lobby took a lot of energy out of him. When realizing how far we were and what a toll it would take on him, I called the front desk asking if it were possible to move closer to the elevators. Not only were they extremely accommodating but they also brought the new key cards to us in out old room instead of having me go down to exchange them with our current cards. In addition, they offered to carry our bags and did not expect us to return the old card keys to the front desk.

Another nice surprise happened when I received a personal note from the manager of reservations welcoming me to the hotel and wishing me and my brother a good stay. Reiterating what she had said when I spoke with her to make the reservation, that if we needed anything, we should not hesitate to ask. I thought it was just a nice gesture from her.

Finally, any staff that we had any interaction or exposure to was extremely polite and helpful. I have no doubt that I will stay here again if I ever need to stay in the UPenn area. Great place and a completely fantastic experience.

  • Stayed: December 2012, traveled with family
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Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013

The facility is lovely! The normal accomodations that you expect from a Hilton have been upgraded. In room ipads were new to me and very enjoyable. The valet parkers were so nice and very helpful. The bell staff always had a smile and were extremely friendly and helpful. If you want a lovely place that is near Drexel and Penn, I do highly recommend The Inn at Penn. Breakfast is very nice with a chef available to cook any type of omelette that you choose. I had an egg white omelette loaded up with fresh veggies and some Greek yogurt with fresh fruit. Others had ham and cheese omelette with a side fo bacon!! Of course it is a bit pricey, but the accomodations truly are lovely, and sometimes we just deserve to feel special!!

Room Tip: I had myself and my two teenage daughters with me. I booked a room with two double beds, but when I...
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  • Stayed: March 2013, traveled with family
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Thank PeggyH21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

Classy hotel, with classy living room, good breakfast and clean and large rooms
Lobby is on second floor... two entrances from 2 streets may be confusing
Just across the street from uPenn and Wharton, with the bookstore just aside.

  • Stayed: March 2013, traveled on business
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Thank Nir1703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Inn at Penn

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Philadelphia
#2 Family Hotel in Philadelphia
#2 Luxury Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range: $147 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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