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“Amazing...best hotel stay in Philadelphia ever”

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The Inn at Penn, A Hilton Hotel
Ranked #4 of 89 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 29, 2012

What an amazing hotel with extraordinary service. Friendly staff, they upgraded me to a corner suite with separate living/dining room. Very clean. Very new. And very innovative lighting/hvac controls with iPad in every room to request services. I'll be back to this property; it's now at the top of my Philly list.

  • Stayed: April 2012, traveled on business
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Thank Joemontx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nbarag, Director of Sales at The Inn at Penn, A Hilton Hotel, responded to this reviewResponded May 1, 2012

Thank you for taking the time to let and followers know how much you enjoyed your stay! We appreciate all feedback. We look forward to your next visit to the Inn at Penn! Warmest Regards,
Nancy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,275 - 1,281 of 1,490 reviews

Reviewed April 23, 2012

I usually avoid hiltons because I have found the Front desk staff to be rather rude and inattentive in my prior encounters. The Inn at PENN is a sharp break from my prior experience. A nice facility, great location for visiting PENN, and everyone I met was helpful, friendly and showed genuine concern. I will be Back!

  • Stayed: April 2012, traveled on business
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Thank denali13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2012

We use this hotel when we visit U. Penn. I have enjoyed it every time. The parking is not cheap but the location of the hotel is excellent. The staff is always so friendly and the rooms are very clean. The beds are comfortable. Breakfast was very good and not at all crowded. Wi-Fi included is a nice bonus. I will stay here again.

Stayed: April 2012, traveled with family
Thank Vacation209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2012

Nice facility and response staff for a business meeting. Our meeting room was flooded due to a broken pipe overnight, and the hotel staff was able to relocate us on very short notice.

What is somewhat unusual and very helpful is a package of various adapters and connectors for electronic devices that allows one to charge and connect one's electronic gadgets to the flat screen TV. There was a movie on Netflix that I was able to watch on the large flat screen TV in the room.

  • Stayed: April 2012, traveled on business
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Thank CannotEatPrestige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2012

The location is great. This is not a 5 star hotel (obviously!) but an excellent 4 star hotel. It is high tech and green. The rooms come with iPads which is a nice touch.

Room Tip: Affiliation with UPenn can get you a great rate.
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  • Stayed: September 2011, traveled on business
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Thank MillionsRoadWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 29, 2012

This Hilton serves the UPenn community and is part of a full multi/use block developed along Walnut Street directly across from the Penn Campus (which inlcudes the main book store). Definitely convenient for campus/student visits but we have found it hard to book in the past when Penn is hosting events/conferences and holding blocks of rooms. I think they charge a permium here relative to the other hotel in the neighborhood with not much value added. So don't be disappointed if you can't get in here. You might pay less in Center City which has much more to offer in the way of restarants, etc. and is a short cab or bus ride away. Rooms here are standard for a new Hilton, quiet, ipad technology to summon meals, etc. (We never did get our extra pillows, although the Ipad said we did?!).

  • Stayed: March 2012, traveled with family
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3  Thank McWarg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2012

My husband, son, and I stayed at this hotel during a college tour visit. We were in Philadelphia to look at Drexel University and decided to stay across the street on the U of Penn campus.

The hotel is in a downtown location. Parking was $39 for the night. When we checked in, the front desk clerk acknowledged my husband's previous stay. Our room included two free breakfasts but since we had our son with us, she gave us an extra coupon for breakfast so the 3 of us could eat. This was very much appreciated.

The room had two double beds which served our purpose. The room was recently re-done and looked great. A robe and some chocolates were on one of the beds which had been turned down. The bathroom was large and was stocked with supplies.

The nicest part of the room was the iPad on the desk which had our name welcoming us on the home page. I was able to check in for our flight home the next day without having to go to the business center. If needed, room service could be ordered or anything else done on the iPad. It really was a nice touch.

Breakfast was wonderful. An omelet chef made items to order. Not only did the buffet have the usual breads, fruit, breakfast meats, etc... but there was a tray of smoked salmon and nice cheeses. The service was excellent. It was a great way to start our day.

  • Stayed: March 2012, traveled with family
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Thank Cincinnati_M0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Penn, A Hilton Hotel

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Location: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Philadelphia
#2 Spa Hotel in Philadelphia
#3 Luxury Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range: $200 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Inn at Penn, A Hilton Hotel 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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