We had a business conference in the hotel. When we arrived, no one was at the front desk. We waited for like 10 minutes for someone to walk out of the library (a sort of bar). We were then checked in. We asked for a late check out since our conference was held at the hotel and would not finish until about 5:30 on a weekday. We were told that we could only stay until 1pm unless we wanted to pay for the next night. I found the front desk agent to be a little rude.
The hotel is situated in a great location. You are around the university. There's shopping downstairs. The hotel does have somewhere to eat but no pool. The gym was decent. There is no parking though and if you want to park at the hotel, they charge an additional $35.00 per night. I think this fee should be waived since the room was $263.00.
The room was clean. I guess you can consider the style to be modern, but I like modern, and I found this room to be cold and missing some artwork at least. The bed was really comfortable. Room service was ok...overpriced but ok. Again, the person who delivered the food was very serious and dry until he got his tip. Call me old fashioned but I believe personnel should deliver with a smile especially for those prices.
The bathroom was beautiful and modern but made poorly because the room would get flooded everytime we showered. Ridiculous!!! (If you ask me.) It could actually become dangerous and slippery.
There is an ipad in the room for your use. I'm pretty sure we paid more than enough for that. lol! One of the cool aspects of the room is the lighting system. You need to have your key inserted into a device so that you can control the lights and temperature. That was a really cool feature.
All in all it was an okay stay. I would definitely expect more for the price. I have stayed at very expensive hotels and resorts and know the true value of the dollar. Basically, been there, done that and won't do it again.
- Official Description (provided by the hotel):
- The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more less
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- Also Known As:
- Hilton Inn At Penn Hotel Philadelphia
- Hilton At Penn
- Hilton Philadelphia
- Hilton Inn Penn
- Philadelphia Hilton