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“Wonderful cheerful staff!”

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Hampton Inn Philadelphia Center City - Convention Center
Ranked #24 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed March 10, 2014

I wanted to compliment the Inn's staff. Around every corner were friendly smiles, upbeat attitudes and willing help in any way. Front desk was helpful. The Breakfast room was excellent and breakfast manager, Richard, went out of his way to help. Food was very well done. Rooms were comfy and extra clean.
Hotel is walking distance to restaurants, train station. We were 4 older ladies and there was one homeless hanging around and we told the front desk and 3 guys ran out to get rid of him. We were not intimidated by the tunnel under the convention center. There was a police station there and police cars parked under it. Kept the snow off of us a ways!
Graffiti is everywhere thru out the world. :)

Room Tip: Really doesn't matter, just views of other buildings.
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  • Stayed: March 2014, traveled with friends
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Thank DianaVKingwood_Texas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded March 11, 2014

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Philadelhia. This feedback is very important to us and your great comments about the room, breakfast(Richard) and the front desk are especially rewarding.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,180 - 1,186 of 2,004 reviews

Reviewed March 6, 2014

If you are looking for a nice place to stay with incredibly friendly and helpful staff, and a good value breakfast - this should be on top of your list! Beds are comfortable, rooms are clean and all amenities are in place.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Hampton
Thank Diane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded March 10, 2014

Thank you for taking the time to write this review concerning your stay at the Hampton Inn Philly. Feedback is very important to us and I'm pleased everything from the bed, breakfast, and service met all of your needs.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

At breakfast this morning we were kindly greeted by Richard. Additionally, Richard went out of his way to top off my coffee when it was low. Thanks for a good start to the day Richard.

Sincerely,

Paul Julich

  • Stayed: March 2014, traveled on business
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Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded March 5, 2014

Thank you for taking the time to write this review concerning your stay at the Hampton Inn. Richard will certainly be praised for this level of service. The staff works hard to achieve a consistance level of service and I'm glad you noticed this.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014 via mobile

Stayed at the hotel for the Philadelphia Flower Show. First the plus side - nice room and friendly staff at a fairly good rate.

The issues: valet parking is an issue. There was no valet when we arrived. The hotel asks for 30 minutes to get your car. We called the front desk to get our car as recommended but the front desk never told the valet so we still had to wait. Location is iffy. The hotel is across the street from a homeless shelter where people hang out. Some adjacent businesses were graffiti covered. While the hotel was only two blocks from the convention center entrance one block was through a deserted and slightly scary tunnel.

Stayed: March 2014, traveled as a couple
Thank Allen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded March 5, 2014

Thank you for taking the time to write this review concerning your stay in Philly. I'm very pleased the staff and amenities made your stay enjoyable. I apologize for the valet problem and will pass this along to both the front desk manager and valet staff. Feedback is very important and we use it as a training tool.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

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Reviewed March 1, 2014

I have stayed at this hotel a few times now. We attend the Women of Faith conference in Philadelphia and this is the hotel that we have chosen to stay at more than once. They are conveniently located near the subway system which makes it easy to get around the city. They are located near several restaurants as well. The rooms are always clean and they serve a delicious breakfast. Often times, you can even find cookies and coffee waiting for you upon your arrival at the front desk area.

  • Stayed: September 2013, traveled with friends
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Thank singlejess1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded March 3, 2014

Thank you for taking the time to write this review but more importantly we appreciate you returning as a guest. This means a lot to us and all the associates appreciate your comments.
Thanks for being OUR guest again.
Sincerely,
Roger Weber
General Manager

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Reviewed February 28, 2014

The staff was great from the check-in to checkout it was just an outstanding level of customer service. knowledge of the local area is phenomenal great local restaurants suggestions your knowledge of the city is awesome great directions attractions in walking distance and after a long day to be welcome back with cookies and hot apple cider was just a treat

  • Stayed: February 2014
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Thank Ashley586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded March 1, 2014

Thank you for writing this review concerning your stay at the Hampton Inn Philly. Your comments about the staff are the most important to us and this will be passed along to the associates.
Thanks for being OUR guest.
Sincerely,
Roger Weber
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2014

Stayed at the hotel because it was close to the convention center. I couldn't have been any happier. The free breakfast was a great perk. The service was outstanding especially Richard who worked in the restaurant. I would definitely recommend if you are staying in Philly.

  • Stayed: February 2014, traveled on business
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1  Thank kevin f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_weber, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded February 28, 2014

Thank you for staying at the Hampton Inn while in Philly. We appreciate your great comments about the food and service especially Richard in the breakfast room. This will certainly be passed along.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Philadelphia Center City - Convention Center

Address: 1301 Race St, corner of 13th St. and Race St., Philadelphia, PA 19107-1517
Phone Number:
Location: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Philadelphia
#22 Business Hotel in Philadelphia
#36 Romantic Hotel in Philadelphia
Price Range: $129 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Philadelphia Center City - Convention Center 3*
Number of rooms: 250
Official Description (provided by the hotel):
The Hampton Inn Philadelphia Center City-Convention Center is ideally located in downtown Philadelphia across the street from the Pennsylvania Convention Center and only blocks from many major companies. Philadelphia International Airport is only 30 minutes away. Our hotel is within walking distance to historic sites such as Independence Hall, the Liberty Bell, the Betsy Ross House, and Penn’s Landing, and only 15 minutes from the Wells Fargo Center, Lincoln Financial Field, and Citizens Bank Park. ... more   less 
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Also Known As:
Hampton Inn Philadelphia Hotel Philadelphia
Philadelphia Hampton Inn

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